Guerlain International CRM Project Manager Intern

Paris • France

Monday, January 27, 2025

Guerlain, a distinguished name within the Parfums & Cosmétiques sector, is renowned for its commitment to excellence and innovation. As part of the esteemed LVMH group, Guerlain offers a dynamic environment where tradition meets modernity, providing employees with the opportunity to contribute to a legacy of luxury and craftsmanship.

1. Manage the production of all CRM tactical assets both online and offline, ensuring alignment with market constraints and CRM objectives.
2. Coordinate with internal and external stakeholders to deliver high-quality assets and support markets.
3. Consolidate and analyze CRM performance metrics across various markets.
4. Monitor the performance of launch campaigns.
5. Update existing CRM assets and develop new recruitment, retention, and reactivation tools tailored to market needs and customer profiles.
6. Assist in the creation of the monthly internal CRM newsletter by coordinating with markets to gather actions and best practices.
7. Conduct competitive analysis to identify best practices in relational actions.

1. Currently pursuing a Master's degree in Business, Communication, or a related field.
2. Previous internship experience in CRM, preferably within the luxury sector.

1. Strong organizational skills with the ability to manage multiple tasks simultaneously.
2. Proactive and engaged approach to work.
3. Excellent teamwork and interpersonal skills.
4. Adaptability and enthusiasm.
5. Fluency in English, both written and spoken.
6. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).

Entry-level position suitable for students with prior internship experience in CRM.

Pursuing a Master's degree in Business, Communication, or a related field.

Opportunity to work in a prestigious luxury brand environment, gaining valuable experience in international CRM projects.

Guerlain fosters a culture of innovation and collaboration, where employees are encouraged to bring their unique perspectives and creativity to the table. The company values proactive engagement and adaptability, creating a vibrant workplace where tradition and modernity coexist harmoniously.