Guerlain International CRM Project Intern

Guerlain, a prestigious name in the luxury fragrance and cosmetics industry, is part of the renowned LVMH Group. The brand is celebrated for its rich heritage and commitment to innovation and excellence. As an employer, Guerlain offers a dynamic and transformative environment, fostering growth and creativity in the heart of Paris.

1. Oversee the operational follow-up of the CRM activation plan, including the production and delivery of CRM campaigns and assets to various markets.
2. Serve as the primary contact for markets regarding their activation plans.
3. Support the team in CRM projects related to activation and loyalty programs, such as deploying new automated campaigns and launching new channels like SMS and push notifications.
4. Conduct competitive intelligence to identify and share best practices in customer activation and loyalty.
5. Monitor and analyze monthly CRM campaign performance to ensure continuous improvement.

1. Currently pursuing a Master's degree (Bac +4/+5) in Business, Communication, or a related field.
2. Previous internship experience in CRM, preferably within the luxury sector.

1. Strong organizational skills with the ability to manage priorities effectively.
2. Proactive and curious nature with excellent teamwork and interpersonal skills.
3. Fluency in English, both spoken and written.
4. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).

Entry-level, ideally with prior internship experience in CRM.

Pursuing a Master's degree in Business, Communication, or equivalent.

This is a conventioned internship offering a unique opportunity to work in the luxury sector, gaining invaluable experience in CRM and digital transformation.

Guerlain fosters a culture of innovation and excellence, encouraging proactive and creative thinking. The workplace environment is collaborative, with a strong emphasis on teamwork and professional growth.