Guerlain Guerlain Ambassador

Costa Mesa • USA

Tuesday, August 5, 2025

Guerlain, a distinguished French luxury brand renowned for its exquisite perfumes and cosmetics, operates under the prestigious LVMH Group. Since its inception in 1828, Guerlain has been at the forefront of innovation in fragrance, skincare, and makeup, driven by a commitment to artistry and nature. The brand is dedicated to sustainability and social responsibility, with a particular focus on preserving biodiversity and protecting bees, a symbol of the House.

1. Host spa sessions with facials, conduct client workshops, and offer virtual consultations.
2. Prepare for events by participating in store rallies and showcasing new products.
3. Cultivate relationships with loyal, lapsed, and new clients to achieve store goals.
4. Assist in organizing and preparing for VIP events, including presell and appointment bookings.
5. Maintain clean and luxurious spa kits, including linens, and organize seasonal car stock for stores.
6. Embody and communicate Guerlain’s savoir-faire, heritage, and values to clients.
7. Ensure adherence to image grooming guidelines and promote a client-oriented mindset.
8. Serve as an expert in facialist techniques and provide skincare expertise to store staff.
9. Maintain relationships with retail partners and motivate Guerlain and retailer teams.
10. Ensure courteous and professional communication with customers, enhancing their experience.
11. Collaborate with Account Executives and Education teams to strategize and provide training.
12. Promote the Bee App and engage users, sharing best practices with fellow Ambassadors.
13. Conduct weekly meetings with Education and Sales Teams and manage expense reports.

1. Licensed Esthetician or certified by Guerlain Spa.
2. Prior experience in spa room and sales.
3. Excellent written and verbal communication skills.
4. Achievement-oriented and able to manage confidential information with discretion.
5. Valid driver's license and ability to drive.
6. Physical ability to carry up to 30 pounds.

1. Exceptional clienteling and customer service skills.
2. Strong interpersonal and communication abilities.
3. Proficiency in organizing and managing events.
4. Ability to motivate and lead teams by example.
5. Expertise in skincare and facialist techniques.
6. Strategic thinking and planning skills.

Minimum 3 years of experience in a relevant field.

Licensed Esthetician or equivalent certification.

$28.00 - $30.00 per hour, with flexibility based on expertise and performance.

Competitive market pay, flexibility to recognize expertise, and potential for career growth within LVMH.

Guerlain fosters a culture of innovation, sustainability, and luxury, with a deep respect for nature and art. The brand values creativity and excellence, encouraging employees to embody its heritage and vision of beauty.