Guerlain Global Fragrance Education Project Manager

Guerlain is a historic French maison renowned for its perfumes, cosmetics and skincare, operating within a high-end luxury context. As part of the LVMH group, the brand combines artisanal savoir‑faire, creative innovation and global retail presence, offering employees a couture approach to product excellence and client experience.

1. Translate marketing briefs for new fragrance launches into blended‑learning training programs that convey Guerlain’s tone of voice and work across all distribution channels (boutiques and chain stores).
2. Design and deliver pedagogically sound, digital-first learning content and modules, ensuring compatibility with mobile applications and the Be Guerlain LMS.
3. Manage global rollout of fragrance education initiatives: coordinate with Marketing, Retail, Digital Innovation and Clienteling teams to ensure adoption and tool accessibility.
4. Build and nurture a global education community by training local trainers, facilitating seminars and organising immersive expertise weeks to elevate in-market capability.
5. Measure and report on impact using Retail KPIs, iterate training content based on performance data and field feedback.
6. Lead on‑the‑field immersion: conduct in‑store observations to gather competitive insights and validate the effectiveness of training tools.
7. Define strategic action plans and project timelines, ensuring rigorous project governance and timely delivery.

1. Minimum five years’ project management experience with demonstrable expertise in pedagogical design and retail/fragrance domains; on‑the‑field sales experience is an advantage.
2. Proven ability to manage cross‑functional projects and to work with international stakeholders.
3. Excellent verbal and written communication skills, comfortable presenting and facilitating in English and French.
4. Strong organisational skills with a disciplined, results‑oriented approach to planning, tracking and delivering projects on schedule.
5. High level of digital literacy, including experience with mobile learning and LMS platforms.
6. Energetic, client‑centric mindset with flexibility, agility and a passion for learning and coaching.

1. Be Guerlain LMS
2. mobile applications
3. learning management systems
4. blended learning
5. pedagogical design
6. project management
7. clienteling
8. Retail KPIs

At least five years of progressive project management experience focused on learning design and retail execution within the luxury or beauty sector; direct exposure to fragrance product launches and retail sales environments is highly desirable.

Bachelor’s degree in Education, Instructional Design, Marketing, Business or a related discipline preferred.

Guerlain emphasises craftsmanship, creativity and a refined client experience, operating within the broader LVMH ecosystem. The workplace values heritage-driven innovation, collaborative cross‑disciplinary teams and a global outlook on retail excellence.