Guerlain Global Beauty Education Project Manager
Guerlain, a storied name in the realm of perfumes and cosmetics since 1828, is renowned for crafting exceptional and audacious beauty products. As part of the esteemed LVMH Group, Guerlain is committed to elevating its status as the most iconic high perfumery and cosmetic house. The brand is on a transformative journey, striving to surpass competition through exclusive and innovative offerings.
- Develop cutting-edge, blended-learning training content that transforms product knowledge and advanced sales techniques into client-centric expertise, aligned with the innovation plan.
- Master communication on the 'Be Guerlain' LMS platform to foster a vibrant and engaged training community.
- Collaborate cross-functionally with Marketing, Retail, Digital Innovation, and Clienteling teams to ensure seamless adoption of new tools and initiatives.
- Spearhead the implementation of the fragrance education strategy, ensuring training tool accessibility and gathering feedback from local markets for continuous improvement.
- Develop comprehensive action plans in partnership with key business stakeholders, including Merchandising and Marketing Development, to optimize training effectiveness.
- Dedicate time to in-store experiences to gather competitive intelligence and test the effectiveness of training tools.
- 3-5 years of project management experience, with a focus on pedagogical design and cosmetics/retail knowledge.
- Skincare expertise is mandatory.
- Mastery of digital technologies, including mobile applications and learning management systems.
- Excellent communication and interpersonal skills.
- Exceptional organizational skills.
- Proven ability to work effectively in a cross-functional environment.
- Fluent English is essential; proficiency in another language is a plus.
- Energy, positive attitude, flexibility, agility, results-oriented mindset, passion for learning, and a genuine customer-centric approach.
Minimum 3 years of project management experience with a focus on pedagogical design and cosmetics/retail knowledge.
Permanent contract based in Paris with opportunities for career evolution.
Guerlain fosters a culture of innovation and excellence, driven by a passion for beauty and a commitment to delivering exceptional client experiences. The company values creativity, collaboration, and a customer-centric approach, providing an inspiring and dynamic work environment.

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