Guerlain E-commerce Product Owner

Paris • France

Wednesday, June 25, 2025

Guerlain, a distinguished name in the realm of luxury fragrances and cosmetics since 1828, is renowned for its audacious creations and exceptional products. As part of the esteemed LVMH group, Guerlain is committed to maintaining its status as an iconic high perfumery and high cosmetic house, continually striving to surpass the competition in exclusivity and innovation.

1. Serve as the Product Owner within an agile team, planning the evolution and maintaining the backlog in alignment with the overall product strategy.
2. Clearly articulate user needs and expected functionalities through comprehensible user stories for the development team.
3. Continuously propose improvements, test new features, and rectify bugs through regular quality assurance processes.
4. Facilitate agile team meetings including demos, retrospectives, grooming, and sprint planning, while keeping users informed of progress and maintaining necessary documentation on platforms like Confluence.
5. Ensure the platform's functionality meets user needs, prioritizing and addressing functional anomalies.
6. Collaborate with local markets to implement action plans, considering local specificities, and onboard markets during new feature launches.
7. Define target KPIs for each feature, assess success based on these KPIs, and update scorecards accordingly.
8. Analyze the effectiveness and profitability of actions to identify business optimization and improvement levers.
9. Brief data teams for potential ad hoc studies.

1. Bachelor's degree in Business or a related field with a specialization in digital commerce.
2. 2 to 5 years of experience in e-commerce, preferably within the beauty or luxury sectors.
3. Proven ability to manage priorities and tasks with autonomy and organization.
4. Strong team collaboration skills, attention to detail, and adaptability.

1. Proficiency in Salesforce Commerce Cloud (SFCC), JIRA, and Confluence.
2. Advanced skills in Microsoft Office Suite (Word, Excel, PowerPoint).
3. Strong analytical skills with a focus on KPI tracking and synthesis.
4. Fluency in French and English, both written and spoken.

A minimum of 3 years of experience in e-commerce, particularly within the beauty or luxury sectors, is required.

Bachelor's degree in Business or a related field, with a specialization in digital commerce.

The position offers a hybrid working model, based in Paris, with immediate availability.

Guerlain fosters a dynamic and transformative work environment, encouraging innovation and collaboration. As part of the LVMH group, the company upholds a culture of excellence, creativity, and luxury, providing employees with opportunities for professional growth and development.