Guerlain Digital, CRM & Product Management Assistant

Brussels • Belgium

Sunday, February 16, 2025

Guerlain, a prestigious Maison of Haute Parfumerie and Haute Cosmétiques, was established in Paris in 1828. As part of the LVMH conglomerate, Guerlain is renowned for its commitment to innovation, craftsmanship, and sustainability. The brand is dedicated to creating high-quality beauty products that elevate beauty to an art form, with a strong emphasis on natural ingredients and biodiversity, symbolized by the bee. Guerlain offers a dynamic and engaging work environment where creativity and excellence are celebrated.

1. Update and verify Guerlain product pages and launches throughout the year.
2. Collaborate closely with the E-commerce Hub Europe team on campaigns directing to guerlain.com.
3. Assist in managing search campaigns and updating relevant materials.
4. Manage e-shop visibility for key retailers such as Ici Paris XL and April.
5. Create templates and organize materials for new product updates and trade activations.
6. Follow up on product uploads and report on trade visibility.
7. Optimize brand visibility and image.
8. Create and send email campaigns to the Guerlain Belux database in French and Dutch.
9. Manage and organize various assets in collaboration with the Guerlain headquarters team.
10. Support customer service requests, including handling defective products and returns.
11. Assist in coordinating media campaign launches, including briefing creation and material validation.
12. Support monthly product forecasts and competitive reporting.
13. Analyze and report on sales data and create representation tools for new products.
14. Manage and organize marketing stock and support logistics for the marketing department.

1. University degree in Business or equivalent.
2. 6 months to 1 year of internship experience.

1. Bilingual in French and English; Dutch is optional.
2. Proficiency in Excel, Word, PowerPoint, Internet, and email.
3. Organized, structured, and action-oriented.
4. Analytical and dynamic with a proactive attitude.
5. Strong team spirit.

Beginner level experience, ideally with 6 months to 1 year of internship experience.

University degree in Business or equivalent.

600€ per month, with the possibility of applying for an Erasmus grant.

Opportunity to gain experience within a leading luxury brand and potential entry into LVMH.

Guerlain fosters a culture of creativity, innovation, and excellence, where employees are encouraged to take initiative and work collaboratively. The brand is committed to sustainability and biodiversity, creating a workplace that values both individual and collective contributions.