Guerlain CRM Project Intern

Guerlain, a prestigious name in the luxury fragrance and cosmetics industry, is part of the esteemed LVMH Group. Known for its rich heritage and commitment to innovation, Guerlain offers a dynamic and transformative work environment where creativity and excellence are at the forefront. As an employer, Guerlain is dedicated to nurturing talent and fostering a culture of inclusivity and growth.

1. Oversee the operational aspects of the CRM activation plan, including the production and delivery of CRM campaigns and assets to various markets.
2. Serve as the primary contact for market-specific activation plan inquiries.
3. Support CRM projects related to activation and loyalty programs, including the deployment of automated campaigns and the introduction of new channels such as SMS and push notifications.
4. Conduct competitive analysis to identify and share best practices in customer loyalty and activation.
5. Monitor and analyze the monthly performance of CRM campaigns to ensure continuous improvement.

1. Currently pursuing a Master's degree (Bac +4/+5) in Business, Communications, or a related field.
2. Previous internship experience in CRM, preferably within the luxury sector.

1. Strong organizational skills with the ability to manage priorities effectively.
2. Proactive and curious nature with excellent teamwork and interpersonal skills.
3. Fluent in English, both spoken and written.
4. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).

Entry-level, ideally with prior internship experience in CRM.

Pursuing a Master's degree in Business, Communications, or equivalent.

This is a 6-month paid internship offering valuable experience in the luxury industry, with opportunities for professional growth and networking.

Guerlain fosters a culture of innovation and excellence, encouraging employees to explore their creativity while upholding the brand's legacy of luxury and sophistication. The workplace is collaborative, with a strong emphasis on teamwork and professional development.