Guerlain CRM Project Assistant Intern

Paris • France

Friday, August 1, 2025

Guerlain, a distinguished name in the luxury fragrance and cosmetics sector, is part of the esteemed LVMH group. Known for its rich heritage and innovative spirit, Guerlain offers a dynamic environment where creativity and excellence are at the forefront of its operations.

1. Operational support for CRM activation plans, including campaign and asset production.
2. Ensure timely delivery of CRM campaigns and assets to various markets.
3. Serve as the primary contact for market-specific activation requests.
4. Assist in CRM projects related to activation and loyalty programs, including the deployment of automated campaigns and new market channels such as SMS and push notifications.
5. Conduct competitive analysis to identify and share best practices in customer loyalty and activation.
6. Monitor and analyze monthly CRM campaign performance to drive continuous improvement.

1. Currently pursuing a Master's degree (Bac +4/+5) in Business, Communication, or a related field.
2. Previous internship experience in CRM, preferably within the luxury sector.

1. Strong organizational skills with the ability to manage priorities effectively.
2. Proactive and curious nature with excellent teamwork and interpersonal skills.
3. Fluency in English, both written and spoken.
4. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).

Entry-level position suitable for students with prior internship experience in CRM.

Pursuing a Master's degree in Business, Communication, or related field.

This is a six-month internship offering a comprehensive learning experience in a prestigious luxury brand environment.

Guerlain fosters a culture of innovation and excellence, encouraging proactive and collaborative work in a fast-paced, transformative digital landscape.