Guerlain Counter Manager

Zurich • Switzerland

Monday, February 10, 2025

Guerlain, a prestigious name in the luxury sector, has been crafting a legacy of creative audacity, talent, and craftsmanship since 1828. As part of the LVMH group, Guerlain is renowned for its iconic innovations in fragrance, skincare, and makeup. The brand is committed to a more responsible world, drawing inspiration from nature and art to uphold the culture of beauty.

1. Cultivate the essence of Guerlain by delivering an exceptional customer experience.
2. Achieve and exceed set commercial objectives.
3. Enhance the client database through active clienteling strategies.
4. Execute promotional events with finesse and persuasion.
5. Efficiently manage inventory to meet precise needs.
6. Implement merchandising strategies while adhering to Guerlain's artistic guidelines.
7. Provide qualitative feedback on products and services, as well as quantitative results of the counter.
8. Adapt scheduling to accommodate peak activity periods.

1. Dynamic, positive, and autonomous with an entrepreneurial spirit.
2. Minimum of 5 years of experience in luxury or high-end retail.
3. Expertise in fragrance, skincare, and makeup.
4. Excellent interpersonal skills with the ability to communicate with elegance and effectiveness.
5. Customer service-oriented with strong teamwork abilities and acute business acumen.
6. Unwavering reliability and commitment.
7. Proficient in computer tools such as Excel.

1. Exceptional customer service skills
2. Strong communication and interpersonal abilities
3. Proficiency in Excel and other computer tools
4. Ability to manage inventory effectively
5. Skill in executing promotional events
6. Capability to implement merchandising strategies

A minimum of 5 years in luxury or high-end retail, with expertise in fragrance, skincare, and makeup.

A stimulating career within a renowned brand, offering unique professional growth opportunities alongside passionate colleagues.

Guerlain fosters a culture of excellence and elegance, where beauty and responsibility go hand in hand. The brand encourages professional growth and values passion and commitment in its employees.