Guerlain Boutique Manager
Guerlain, a distinguished member of the LVMH Group, has been a pioneer in the art of beauty since 1828. Renowned for its exceptional fragrances, skincare, and makeup, Guerlain is committed to creating a more beautiful world. The brand's global team of visionary alchemists is dedicated to crafting beauty wonders that honor nature and diversity for future generations.
- Lead and manage the counter independently, including team motivation and development in line with Guerlain guidelines, retail KPIs, and sales targets.
- Provide professional, personalized, and unique customer consultations following Guerlain standards.
- Develop and expand a strong and exclusive customer base.
- Ensure an excellent service level with a customer-oriented mindset.
- Control and optimize counter processes, sales, and metrics, including reporting.
- Independently develop and organize sales-promoting activities at the point of sale.
- Ensure the luxurious brand image and implement merchandising guidelines.
- Several years of experience in premium/luxury retail.
- Experience in team leadership.
- Strong identification with the Maison.
- Solid understanding of the cosmetics, fashion, and luxury market.
- Fluent in German and proficient in English; additional language skills are advantageous.
- Analytical thinking and proficiency in handling metrics to derive actions.
- High motivation to take on responsibility and achieve sales targets.
- Strong sales and communication skills.
- Empathetic and practical leadership style.
- Open and confident personality with style.
Minimum 3 years
An open and familial work atmosphere with a culture of mutual respect and flat hierarchies. Enthusiastic teams passionate about their brand, annual allotment of complimentary and discounted Guerlain and other LVMH beauty products, 30 days of annual leave, holiday and Christmas bonuses, performance bonuses, capital-forming benefits, company pension scheme, and more. Opportunities for training, further education, and development within the LVMH Group. A company culture with a high fun factor, Urban Sports membership, and employee offers through the 'corporate benefits' portal.
Guerlain fosters a vibrant and inclusive work environment characterized by a culture of mutual respect and flat hierarchies. Teams are passionate and driven, advancing ideas with initiative. The company values a high fun factor and offers a supportive atmosphere where employees can thrive and grow.

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