Guerlain Boutique Manager

Dubai • UAE

Tuesday, September 2, 2025

Guerlain, a prestigious name in the luxury perfumes and cosmetics sector, is part of a larger conglomerate renowned for its dedication to excellence and innovation in the beauty industry. As an employer, Guerlain offers a dynamic and enriching environment where creativity and passion are at the forefront of its operations.

1. Lead by example to deliver unparalleled customer experiences, embodying the "Dare to Bee" sales philosophy.
2. Implement Guerlain's policies to achieve sales targets and P&L objectives, managing budgets responsibly.
3. Analyze key performance indicators (KPIs), generate reports, and spearhead action plans, initiatives, and partnerships to maximize results.
4. Onboard, coach, and train new employees, cultivating a positive and collaborative team environment.
5. Set clear individual and team objectives, conduct performance evaluations, and identify training opportunities.
6. Champion team successes and address performance issues in collaboration with HR.
7. Ensure adherence to all operational procedures and policies.
8. Oversee administrative tasks such as scheduling, training, and uniform management.
9. Manage boutique maintenance, vendor relationships, and risk/security protocols, including cash handling and inventory control.
10. Maintain impeccable boutique presentation, adhering to Guerlain's visual merchandising guidelines.

1. Proven ability to deliver exceptional customer service and achieve sales goals.
2. Experience working in a luxury retail environment is essential.
3. Demonstrated ability to coach, mentor, and motivate a team.
4. Strong analytical and problem-solving skills.
5. Experience managing a budget is essential.

1. Excellent interpersonal and communication skills.
2. Strong leadership courage with a dynamic and empathetic approach.
3. Commercially savvy and results-oriented.
4. Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).
5. Autonomous with a proactive and solution-oriented mindset.

Minimum 5 years of experience in a luxury retail environment.

Guerlain offers a comprehensive benefits package, including opportunities for professional growth and development within the luxury retail sector.

Guerlain fosters a customer-centric and innovative culture, encouraging creativity and collaboration among its team members. The company values integrity, excellence, and the continuous pursuit of improvement.