Guerlain Beauty Sales Advisor

Guerlain is a storied French luxury beauty house renowned for fragrance, skincare and makeup, operating boutiques worldwide. As part of the LVMH family, the Maison combines artisanal craftsmanship with contemporary retail excellence and places a premium on client experience and heritage-driven creativity.

1. Deliver an impeccable, personalised client experience across fragrance, skincare and makeup consultations; create warm rapport and embody Guerlain’s brand promise.
2. Drive boutique sales and market share by consistently applying the "Dare to Bee" sales method and leveraging the Bee Guerlain training tool.
3. Execute proactive clienteling activities — phoning, client outreach, encartage and loyalty-building initiatives — to develop a regular and international client base.
4. Achieve individual and team KPIs (revenue, PDM, other Retail KPIs) and contribute to boutique targets through upsell and tailored service propositions.
5. Maintain retail excellence: merchandising, stock control, cash handling, boutique presentation and strict adherence to sales procedures and grooming standards.
6. Participate actively in team briefs, share best practices and contribute to a collaborative, performance-oriented boutique culture.

1. BTS / Bac +2 (or equivalent) education.
2. Minimum three years’ experience in a similar role within luxury retail or beauty sales.
3. Fluent English (spoken) — required.
4. Proven commercial orientation with a demonstrated track record of meeting sales targets.
5. Impeccable personal presentation, strong interpersonal skills and an ability to deliver discreet, high-end service.

1. Dare to Bee
2. Bee Guerlain
3. Excel
4. Word
5. Clienteling
6. Phoning
7. Storytelling

Minimum 3 years’ experience in luxury retail or beauty sales, with demonstrable success in client acquisition, retention and achievement of sales KPIs.

BTS / Bac +2 or equivalent.

Guerlain combines heritage craftsmanship with contemporary luxury retail, privileging refinement, creativity and exceptional client service. The boutique environment fosters teamwork, attention to detail and a commitment to brand excellence.