Guerlain Beauty Expert

Paris • France

Monday, December 16, 2024

Guerlain, a prestigious name in the world of luxury perfumes and cosmetics, has been crafting beauty since 1828. As part of the LVMH group, Guerlain is committed to creating a more beautiful world through its four métiers d’Art: fragrance, skincare, makeup, and spa wellness. The brand is renowned for its dedication to innovation, respect for nature, and cultural diversity, offering its employees a unique opportunity to contribute to its legacy of excellence.

1. Serve as an ambassador of Guerlain, embodying and conveying the brand's values to clients.
2. Enhance customer relationships by providing a unique and personalized client experience, embodying the 'Guerlain Promise'.
3. Foster customer loyalty and expand both local and international clientele through strategic clienteling and engagement.
4. Implement Guerlain's care protocols and methods, ensuring personalized and high-quality service.
5. Demonstrate versatility in providing body, facial, and manicure treatments for a discerning and diverse clientele.
6. Achieve and monitor individual and collective sales targets and key performance indicators.
7. Uphold Guerlain's values and contribute to team spirit and retail excellence.
8. Ensure compliance with grooming standards and maintain the institute's overall harmony and presentation.

1. BTS Esthétique or equivalent qualification.
2. Minimum of 2 years experience in a beauty institute.
3. Fluency in English is essential.

1. Innate customer service orientation and excellent interpersonal skills.
2. Strong listening and advisory capabilities.
3. Result-oriented with a focus on client satisfaction.
4. Proficiency in Excel and Word; familiarity with commercial management applications is advantageous.

A minimum of 3 years of relevant experience is required.

BTS Esthétique or equivalent qualification.

Employees enjoy a dynamic work environment with opportunities for professional growth within a prestigious luxury brand.

Guerlain fosters a collaborative and inclusive workplace culture, emphasizing teamwork, respect, and excellence in service. Employees are encouraged to embody the brand's values and contribute to its mission of creating beauty with respect for nature and diversity.