Guerlain Beauty Consultant
Guerlain, a prestigious name in the luxury beauty industry since 1828, is renowned for its dedication to the métiers d'Art of beauty. As part of the LVMH group, Guerlain excels in creating exceptional fragrances, skincare, and makeup products, while embracing an entrepreneurial spirit and a commitment to sustainability and diversity.
- Achieve personal sales targets, sales per transaction, and units per transaction as set by the Brand/Retail Manager.
- Maximize sales through effective link and cross-selling techniques.
- Cultivate strong customer relations with a warm and sincere welcome, establishing positive rapport with clients.
- Apply Clienteling strategies to build long-term relationships, understanding and catering to individual client preferences and needs.
- Provide accurate and personalized skin consultations, demonstrating in-depth product knowledge and expertise.
- Act as an ambassador for service excellence, ensuring every customer interaction reflects Guerlain's highest standards.
- Demonstrate products using the Dare to Be techniques, aligning recommendations with client's specific requirements.
- Propose and deliver tailor-made services and consultations based on Dare to Be guidelines.
- Ensure the store's visual merchandising is at its optimal level, maintaining an attractive and enticing display for customers.
- Collaborate with the team to organize products and displays, enhancing the customer shopping experience.
- Showcase high professional standards and a genuine passion for the Guerlain brand.
- Provide exceptional customer service, fostering memorable and personalized experiences.
- Maintain an in-depth knowledge of Guerlain products and the latest beauty trends.
- Utilize expertise to meet and exceed sales targets.
- Remain open to learning new skills and techniques in the beauty industry.
- Strong customer service and clienteling skills.
- Expertise in beauty product knowledge and application.
- Ability to achieve and exceed sales targets.
- Proficiency in visual merchandising and store optimization.
- Excellent communication and interpersonal skills.
Minimum of 3 years in a similar role within the beauty or luxury retail industry.
Competitive benefits package including access to exclusive Guerlain products and training opportunities.
Guerlain fosters a culture of creativity, innovation, and excellence, encouraging its team to embody the brand's values of beauty, respect for nature, and celebration of diversity. Employees are supported in their professional growth within a dynamic and inspiring environment.


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