Guerlain Beauty Consultant

Manchester • UK

Tuesday, February 10, 2026

Guerlain, a prestigious name in the world of luxury perfumes, cosmetics, and skincare, is part of the renowned LVMH group. With a legacy spanning 190 years, Guerlain is celebrated for its innovation and commitment to sustainability, offering a unique blend of tradition and modernity. As an employer, Guerlain fosters a culture of creativity and audacity, encouraging employees to explore and preserve the brand's rich heritage while contributing to the beauty of the planet and its clientele.

1. Act as an ambassador for Guerlain, embodying and transmitting the brand's values to customers.
2. Ensure the development of sales while maintaining excellence in customer service.
3. Provide customers with a unique experience through sincere engagement and trust-building.
4. Deliver impeccable service through active listening and personalized consultations in make-up, skincare, and perfume.
5. Cultivate a regular clientele and expand both local and international customer bases.
6. Contribute to customer satisfaction surveys and propose actionable plans for improvement.
7. Apply the Guerlain selling method to achieve individual and collective sales objectives.
8. Foster team spirit and participate actively in team briefings and activities.
9. Contribute to the overall harmony and operation of the sales counter, adhering to Retail Excellence standards.
10. Maintain professional grooming standards as per company guidelines.

1. Innate sense of customer service and excellent interpersonal skills.
2. Taste for challenges and sales in a luxury environment.
3. Result-oriented with a strong sense of service.
4. Ability to listen and advise effectively.
5. Knowledge of business management applications.

1. Dynamic and empathetic demeanor.
2. Exemplary in procedure application, attitude, and presentation.
3. Strong team spirit and respect for confidentiality.

Beginner level experience in a customer service or sales role, preferably within the luxury sector.

Competitive salary package with productivity recognition incentives and brand discounts.

Opportunities for skill development through unique training programs, competitive salary, excellent benefits, and brand discounts.

Guerlain promotes a culture of exploration and innovation, driven by creativity and a commitment to sustainability. The work environment is inclusive, valuing diversity of thought and people, and encourages employees to contribute to the brand's legacy while developing their skills.