Guerlain Beauty Consultant

Manchester • UK

Tuesday, January 21, 2025

Guerlain, a distinguished name within the Perfumes & Cosmetics division, is renowned for its 190-year legacy of innovation and elegance. As part of a prestigious conglomerate, Guerlain is committed to the harmonious blend of luxury and sustainability, offering a unique heritage that is both preserved and evolved. The brand is driven by creativity and audacity, fostering a culture that encourages exploration and the pursuit of excellence.

1. Serve as an ambassador for Guerlain, embodying and transmitting the brand's values to customers.
2. Ensure the development of sales while maintaining exceptional customer service standards.
3. Provide customers with a unique experience through sincere engagement, active listening, and personalized service.
4. Cultivate a regular clientele and expand both local and international customer bases using available tools and strategies.
5. Contribute to the store's customer satisfaction results and propose actionable plans for improvement.
6. Apply the unique Guerlain selling method to achieve individual and collective sales objectives.
7. Foster team spirit and participate actively in team briefings and activities.
8. Ensure the smooth operation of the counter by adhering to Retail Excellence and sales procedures.
9. Maintain professional grooming standards, including uniform, makeup, and personal presentation.

1. Innate sense of customer service and excellent interpersonal skills.
2. Aptitude for challenges and sales in a luxury environment.
3. Result-oriented mindset.

1. Ability to listen and provide tailored advice.
2. Knowledge of business management applications.
3. Dynamic and empathetic demeanor.
4. Exemplary in procedure application, attitude, and presentation.
5. Strong team spirit and respect for confidentiality.

Entry-level position suitable for beginners.

The position offers a competitive salary package with excellent benefits, including productivity recognition incentives and brand discounts. Employees will have the opportunity to enhance their skills through unique training and development programs.

Guerlain fosters a culture of creativity, audacity, and exploration, encouraging employees to embody the brand's values and contribute to its legacy. The workplace is characterized by a commitment to luxury and sustainable development, with a strong emphasis on team spirit and professional excellence.