Guerlain Beauty Consultant

London • UK

Monday, September 1, 2025

Guerlain, a distinguished name in the luxury sector, has been at the forefront of innovation for 190 years, specializing in Perfume, Skincare, and Make-up. As part of the LVMH group, Guerlain is renowned for its commitment to creativity, audacity, and sustainable development, offering a unique heritage that blends luxury with environmental consciousness. The brand is dedicated to fostering a diverse and inclusive workforce, encouraging exploration and innovation within its teams.

1. Serve as an ambassador for Guerlain, embodying and transmitting the brand's values to customers.
2. Ensure the development of sales while maintaining excellence in customer service.
3. Provide a unique customer experience through sincere engagement and personalized service.
4. Develop and maintain a regular clientele, both locally and internationally, utilizing various tools and strategies.
5. Contribute to the store's customer satisfaction results and propose actionable plans.
6. Apply the unique Guerlain selling method to achieve individual and collective sales objectives.
7. Foster team spirit and participate actively in team briefings and activities.
8. Contribute to the overall operation and harmony of the counter, adhering to Retail Excellence standards and sales procedures.
9. Maintain professional grooming standards, including uniform, make-up, and personal presentation.

1. Innate sense of customer service and excellent interpersonal skills.
2. Result-oriented with a strong sense of service in a luxury environment.
3. Ability to listen and provide tailored advice.
4. Knowledge of business management applications.

1. Dynamic and empathetic demeanor.
2. Exemplary in procedure application, attitude, and presentation.
3. Strong team spirit and respect for confidentiality.

Beginner level experience in customer service or sales, preferably within the luxury sector.

Competitive salary package with excellent benefits, including productivity recognition incentives and brand discounts.

Opportunities for skill development through unique training programs, competitive salary, productivity incentives, and brand discounts.

Guerlain fosters a culture of creativity and audacity, driven by a spirit of exploration and a commitment to sustainable luxury. The brand values diversity and encourages a collaborative and innovative work environment, where employees are empowered to contribute to the preservation and development of Guerlain's unique heritage.