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Guerlain Beauty Consultant
Guerlain, a prestigious brand within the Perfumes & Cosmetics division, is renowned for its commitment to luxury and innovation. As part of a larger conglomerate, Guerlain benefits from the resources and global reach of its parent company, offering employees a dynamic and enriching work environment.
- Proactively sell Guerlain products, ensuring a luxury standard of service to customers.
- Achieve or exceed sales targets set by the line manager.
- Link sell across product categories to increase average transaction value and units.
- Demonstrate product knowledge and propose personalized solutions to clients.
- Conduct flash make-overs and explain product benefits confidently.
- Initiate customer contact and welcome them to the counter.
- Identify and reformulate client needs to develop personal relationships and gain loyalty.
- Educate clients on Guerlain products and brand ethos.
- Participate in merchandise management in line with corporate guidelines.
- Monitor stock levels and report issues to the Counter Manager.
- Conduct operational and administrative tasks as assigned.
- Represent Guerlain as a brand ambassador at all times.
- Adhere to company procedures and policies.
- Build relationships with store management and adhere to store policies.
- Perform additional duties as directed by the management team.
- Strong selling skills and ability to engage with customers.
- Excellent communication skills to identify customer needs.
- Knowledge of cosmetics and make-up application.
- Immaculate grooming and presentation.
- Tenacity and willingness to provide exceptional luxury service.
- Driven and results-oriented with a focus on business growth.
Beginner level experience in a similar role within the luxury retail sector is required.
Employees enjoy a supportive work environment with opportunities for professional growth and development within the luxury retail sector.
Guerlain fosters a culture of elegance and excellence, encouraging employees to embody the brand's luxurious ethos. The workplace is dynamic and collaborative, with a focus on delivering unparalleled service and achieving business objectives.
