Guerlain Beauty Consultant
Guerlain, a distinguished name in the realm of luxury perfumes, skincare, and make-up, is part of the esteemed LVMH group. For over 190 years, Guerlain has been synonymous with innovation, creativity, and audacity. The brand is committed to preserving its unique heritage while championing sustainable development, ensuring that luxury and environmental responsibility go hand in hand.
- Serve as a brand ambassador, embodying and conveying Guerlain's values to customers.
- Deliver exceptional customer service by creating genuine connections and providing personalized consultations in make-up, skincare, and perfume.
- Cultivate a loyal customer base, engaging both local and international clients through various tools and strategies.
- Contribute to the store's customer satisfaction results and develop action plans for improvement.
- Apply Guerlain's unique selling method to achieve individual and collective sales targets.
- Promote team spirit and participate actively in team briefings and activities.
- Ensure the smooth operation of the sales counter, adhering to Retail Excellence standards and procedures.
- Maintain professional grooming standards, including uniform, make-up, and presentation.
- Innate sense of customer service and excellent interpersonal skills.
- Orientation towards achieving results in a luxury environment.
- Ability to listen and provide tailored advice to clients.
- Familiarity with business management applications.
- Dynamic and empathetic demeanor.
- Exemplary adherence to procedures and professional presentation.
- Strong team spirit and respect for confidentiality.
Beginner level experience in customer service or sales, preferably within the luxury sector.
Competitive salary package with excellent benefits, including productivity recognition incentives and brand discounts.
Opportunities for skill development through unique training programs, competitive salary, productivity incentives, and brand discounts.
Guerlain fosters a culture of exploration and innovation, driven by creativity and a commitment to sustainability. The brand values diversity and encourages a collaborative team environment where luxury and environmental responsibility are harmoniously balanced.


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