Guerlain Beauty Consultant
Guerlain, a distinguished name in the realm of perfumes, skincare, and make-up, has been a beacon of innovation and elegance for 190 years. As part of the esteemed LVMH group, Guerlain is committed to preserving its rich heritage while embracing sustainable luxury. The brand is renowned for its creativity, audacity, and a culture that encourages exploration and the question, "why not?". Guerlain values diversity and is dedicated to reconciling luxury with sustainable development, ensuring beauty for its customers, products, and the planet.
- Serve as an ambassador for Guerlain, embodying and transmitting the brand's values to customers.
- Ensure the development of sales while guaranteeing exceptional customer service.
- Provide a unique customer experience by creating a sincere bond and embodying the "Guerlain promise".
- Develop a regular clientele and expand both local and international customer bases.
- Participate in the store's customer satisfaction initiatives and propose action plans.
- Apply the unique Guerlain selling method to achieve individual and collective sales objectives.
- Foster team spirit and contribute to the overall harmony of the counter.
- Respect retail excellence and sales procedures, including merchandising and stock management.
- Adhere to grooming standards, including uniform, make-up, and personal presentation.
- Innate sense of customer service and excellent interpersonal skills.
- Taste for challenges and sales.
- Result-oriented mindset.
- Ability to listen and advise in a luxury environment.
- Knowledge of business management applications.
- Dynamic and empathetic demeanor.
- Exemplary in application of procedures, attitude, and presentation.
- Strong team spirit.
- Respect for confidentiality.
Beginner level experience is acceptable.
The position offers a competitive salary package, excellent benefits, and brand discounts. Employees have the opportunity to learn new skills through unique training and development programs, along with productivity recognition incentives.
Guerlain fosters a culture of creativity and audacity, encouraging its employees to explore and innovate. The brand values diversity and is committed to sustainable luxury, ensuring a harmonious balance between tradition and modernity. Team spirit and a collaborative environment are at the heart of Guerlain's workplace culture.