Guerlain Beauty Consultant

Guerlain is a prestigious brand within the Perfumes & Cosmetics business group, known for its luxury products and high standards of customer service. The company operates in top multi-brand stores across Europe, including Budapest, Hungary.

1. Sell Guerlain products and provide high-standard customer service.
2. Initiate contact with customers and welcome them at the point of sale.
3. Identify and understand customer needs and propose personalized product offers.
4. Propose additional products and guide customers across different product categories.
5. Develop personal and durable relationships with customers through sampling and bookings.
6. Achieve monthly retail sales targets.
7. Educate customers on Guerlain products and brand.
8. Ensure compliance with Guerlain merchandising guidelines and optimize visual exposure.
9. Monitor stock levels and manage stock issues.
10. Train and coach retailer’s salespeople on Guerlain products and sales techniques.
11. Efficiently roll out Guerlain promotional events in-store.
12. Analyze Guerlain turnover and market share in the allocated area.
13. Report key messages and suggestions for improvement to Guerlain representatives.
14. Respect corporate and store rules and Guerlain grooming guidelines.
15. Ensure display quality and cleanliness.
16. Check stock issues to maintain 100% availability.

1. Minimum 2 years’ experience in sales, preferably in high-end cosmetics or luxury goods.
2. Strong affinity for customer service and sales focus.

1. Strong interpersonal and communication skills.
2. Very good selling and conversation skills.
3. Good cosmetic and make-up application knowledge.
4. Knowledge of English at a medium-high level.

Minimum 3 years of experience in a similar role.

Opportunities to work in a luxury retail environment with a focus on customer service and sales excellence.

The role is based in Budapest, Hungary, within a dynamic and multi-brand retail environment. The company values professionalism, teamwork, and a passion for the beauty and luxury industries.