Guerlain Beauty Consultant

Budapest • Hungary

Monday, December 16, 2024

Guerlain, a distinguished maison within the Perfumes & Cosmetics division, is renowned for its legacy of luxury and innovation. As part of a leading global conglomerate, Guerlain offers an exceptional work environment where creativity and excellence are at the forefront. Employees are encouraged to embody the brand's heritage while contributing to its future growth.

1. Sell Guerlain products and provide exceptional customer service throughout the sales process.
2. Initiate contact with customers, welcoming them at the point of sale and through proactive engagement.
3. Identify and understand customer needs, offering personalized product demonstrations in fragrance, make-up, and skincare.
4. Encourage cross-category purchases and cultivate long-term customer relationships through sampling and make-over bookings.
5. Achieve monthly retail sales targets and educate customers about Guerlain products and brand values.
6. Ensure compliance with Guerlain merchandising guidelines and optimize visual exposure at the point of sale.
7. Monitor stock levels, manage inventory issues, and ensure 100% product availability.
8. Train and coach multi-brand salespeople on Guerlain products, sales techniques, and brand ethos.
9. Execute Guerlain promotional events in-store efficiently.
10. Analyze and report Guerlain turnover and market share within the designated area.
11. Adhere to corporate and store policies, including attendance, punctuality, and grooming standards.
12. Maintain display quality and cleanliness, ensuring an impeccable presentation of products.
13. Engage actively during shifts to uphold Guerlain's standards of customer service and display excellence.

1. Minimum 2 years of experience in sales, preferably in high-end cosmetics or luxury goods.
2. Strong customer service orientation with a focus on sales.
3. Proven selling skills and operational expertise in a luxury, beauty, or fashion environment.
4. Strong interpersonal and communication skills.
5. Outgoing, courteous, genuine, and passionate about beauty and luxury.
6. Punctual, precise, and efficient in task execution.
7. Ability to foster a positive work atmosphere.

1. Excellent selling and conversational skills.
2. Good knowledge of cosmetics and make-up application.
3. Proficiency in English at a medium-high level.
4. Self-confidence and ease in customer interactions.
5. Adaptability to change and eagerness to learn.
6. Team-oriented and professional demeanor.
7. Organized, autonomous, and self-motivated.
8. Result-oriented with a drive to achieve targets.
9. Ability to motivate and lead salespeople towards goals.
10. Customer-service oriented.

Minimum 3 years of experience in a relevant field.

Guerlain offers a dynamic work environment with opportunities for professional growth and development within the luxury sector.

Guerlain fosters a culture of excellence, creativity, and passion for luxury. Employees are part of a prestigious brand that values innovation, tradition, and the pursuit of beauty. The workplace is collaborative, with a focus on achieving shared goals and delivering unparalleled customer experiences.