Guerlain Beauty Consultant

Birmingham • UK

Thursday, August 28, 2025

Guerlain, a prestigious name in the luxury beauty sector, is part of the esteemed LVMH Group, a global leader in luxury goods. With a rich heritage spanning 190 years, Guerlain is renowned for its innovative and exquisite offerings in perfume, skincare, and make-up. The brand is committed to creativity, audacity, and sustainable development, fostering a culture that values diversity and the preservation of its unique legacy.

1. Serve as an ambassador of Guerlain, embodying and conveying the brand's values to customers.
2. Deliver exceptional customer service by creating a personalized and memorable experience for each client.
3. Develop and maintain a loyal customer base, both locally and internationally, through proactive clienteling and relationship-building activities.
4. Implement the Guerlain selling method to achieve individual and collective sales targets.
5. Contribute to the overall efficiency and harmony of the counter, adhering to retail excellence standards and sales procedures.
6. Participate actively in team briefings and foster a collaborative team spirit.
7. Ensure personal grooming standards are met, in line with brand expectations.

1. Proven ability to deliver exceptional customer service in a luxury environment.
2. Strong interpersonal skills with a passion for sales and challenges.
3. Result-oriented with a keen sense of service.

1. Excellent communication and active listening skills.
2. Proficiency in business management applications.
3. Dynamic, empathetic, and exemplary in attitude and presentation.
4. Strong team spirit and respect for confidentiality.

Entry-level experience in customer service or sales, preferably within the luxury sector.

Competitive salary package with excellent benefits, including brand discounts and productivity recognition incentives.

Opportunities for skill development through unique training programs, competitive salary, brand discounts, and productivity incentives.

Guerlain fosters a culture of exploration, innovation, and sustainability. The team is driven by creativity and audacity, with a commitment to preserving and transmitting the brand's unique heritage. Diversity and sustainable development are core to the brand's ethos, ensuring a harmonious blend of luxury and responsibility.