Guerlain Beauty Consultant

Birmingham • UK

Thursday, July 31, 2025

Guerlain, a distinguished name in the luxury industry for 190 years, is renowned for its innovation and excellence in perfumes, skincare, and makeup. As part of the prestigious LVMH group, Guerlain is committed to sustainable luxury and upholding its rich heritage. The brand fosters a dynamic environment where creativity and audacity thrive, making it an exceptional place to build a career.

1. Serve as an ambassador for Guerlain, embodying and transmitting the brand's values to customers.
2. Ensure the development of sales while maintaining excellence in customer service.
3. Provide a unique customer experience through personalized service and active listening.
4. Develop a loyal clientele by utilizing available tools and anticipating customer needs.
5. Contribute to the store's customer satisfaction results and propose action plans.
6. Apply the unique Guerlain selling method to achieve individual and collective sales objectives.
7. Foster team spirit and participate in team briefings and activities.
8. Ensure the smooth operation of the counter by adhering to Retail Excellence standards and sales procedures.
9. Maintain professional grooming standards.

1. Minimum 3 years of experience in a similar role.

1. Innate sense of customer service and excellent interpersonal skills.
2. Result-oriented with a taste for challenges and sales.
3. Ability to listen and provide tailored advice in a luxury environment.
4. Knowledge of business management applications.
5. Dynamic, empathetic, and exemplary in attitude and presentation.
6. Strong team spirit and respect for confidentiality.

Minimum 3 years of experience in a customer-facing role within the luxury sector.

Competitive salary package with excellent benefits, including productivity recognition incentives and brand discounts.

Opportunity to learn new skills through unique training and development programs, along with brand discounts and productivity recognition incentives.

Guerlain's culture is driven by creativity, audacity, and a spirit of exploration. The brand values diversity and is committed to sustainable development, providing a dynamic and inclusive workplace where employees can thrive and contribute to the brand's rich heritage.