Guerlain Beauty Consultant

Birmingham • UK

Tuesday, June 17, 2025

Guerlain, a storied name in the luxury perfumes and cosmetics sector, has been at the forefront of innovation and elegance for 190 years. As part of the prestigious LVMH group, Guerlain is renowned for its dedication to creativity, audacity, and sustainability. The brand is committed to preserving its rich heritage while advancing luxury and sustainable development, offering employees a dynamic and inclusive environment driven by a culture of exploration and excellence.

1. Serve as an ambassador of Guerlain, embodying and transmitting the brand's values to customers.
2. Deliver exceptional customer service by creating a unique and personalized experience for each client.
3. Develop and maintain a loyal clientele, both locally and internationally, utilizing various tools and strategies.
4. Ensure the achievement of individual and collective sales targets through the application of the Guerlain selling method.
5. Contribute proactively to the overall operation and harmony of the counter, adhering to Retail Excellence and sales procedures.
6. Participate in team briefings and foster a collaborative team spirit.
7. Maintain professional grooming standards, including uniform, makeup, and personal presentation.

1. Minimum of 3 years of experience in a similar role within the luxury retail sector.

1. Innate sense of customer service and excellent interpersonal skills.
2. Strong result orientation and ability to meet sales targets.
3. Proficiency in business management applications.
4. Dynamic, empathetic, and exemplary in attitude and presentation.
5. Ability to work collaboratively within a team and maintain confidentiality.

A minimum of 3 years of experience in a similar role within the luxury retail sector is required.

Competitive salary package with excellent benefits, including productivity recognition incentives and brand discounts.

The position offers opportunities for skill development through unique training programs, a competitive salary package, and excellent benefits, including brand discounts and productivity recognition incentives.

Guerlain fosters a culture of creativity, audacity, and a 'why not' mindset. The brand is committed to diversity and sustainability, creating an environment where employees can explore, innovate, and excel in their roles. The workplace is characterized by a strong team spirit and a dedication to preserving and transmitting Guerlain's unique heritage.