Guerlain Beauty Advisor

Guerlain, a prestigious maison under the esteemed LVMH Group, is renowned for its rich legacy in the creation of perfumes, cosmetics, and skincare. With a history dating back to its founding by Pierre-François-Pascal Guerlain, the brand has consistently epitomized elegance and innovation. As part of LVMH, Guerlain benefits from the conglomerate's vast resources and commitment to excellence, making it a distinguished employer in the luxury beauty sector.

1. Achieve retail sales and productivity goals.
2. Provide comprehensive customer service, including product information and sales.
3. Maintain a clean and organized retail counter area.
4. Meet sales plan objectives and track productivity.
5. Respond to customer inquiries about Guerlain products.
6. Offer consultations on cosmetic shades, skincare, and fragrances.
7. Resolve customer issues via telephone, text, or email.
8. Maintain client registration and sustain customer relationships.
9. Adhere to retailer policies and practices.
10. Participate in special projects and miscellaneous duties.

1. Ability to manage customer expectations and build relationships.
2. Excellent organizational skills.
3. Superior written and verbal communication skills.

1. Experience with CRT and computer-based inventory systems.
2. Proficiency in Microsoft Office and Excel.
3. Ability to work in a retail environment, including light lifting and standing.

Beginner level experience in a retail or customer service environment is required.

The salary range is $30-$33 per hour, with flexibility based on expertise, performance, and tenure.

Competitive market pay with flexibility for performance-based rewards.

Guerlain fosters a culture of innovation and elegance, rooted in a rich heritage of craftsmanship and creativity. As part of the LVMH Group, the company emphasizes excellence and offers a collaborative environment where employees are encouraged to thrive and contribute to the brand's legacy.