Guerlain Beauty Advisor

Paris • France

Friday, April 18, 2025

Guerlain, a distinguished name in the luxury beauty industry since 1828, is renowned for its dedication to the art of beauty across its four métiers: fragrance, skincare, makeup, and spa wellness. As part of the esteemed LVMH group, Guerlain is committed to creating beauty with respect for nature and diversity, ensuring a legacy for future generations. The brand's global presence is marked by its innovative products and exceptional customer experiences, driven by a team of talented individuals who embody the spirit of alchemy.

1. Represent and embody the values of Guerlain to clients as an ambassador of the brand.
2. Deliver client treatments (facial, body, manicure, pedicure, waxing) according to Guerlain's specific protocols, ensuring a unique and excellent customer service experience.
3. Cultivate genuine relationships with clients to provide a unique experience and impeccable service.
4. Foster client loyalty and expand both local and international clientele using available tools and resources.
5. Contribute to the client satisfaction survey results of the Institute.
6. Apply Guerlain's treatment protocols and methods, including diagnostics and personalized care.
7. Demonstrate versatility in providing body, face, and nail treatments for a diverse and discerning clientele.
8. Master product knowledge across all three axes and execute additional sales.
9. Achieve and monitor individual and collective sales targets.
10. Embody Guerlain's values and promote team spirit.
11. Participate in team meetings and contribute to the overall harmony and excellence of the Institute.
12. Adhere to retail excellence and procedures set by Boutique Management, including cash handling, cabin maintenance, merchandising, and stock management.
13. Maintain grooming standards, including uniform, makeup, hairstyle, and manicure.

1. BTS Esthétique or equivalent qualification

1. Proficiency in English
2. Challenge-oriented mindset
3. Strong listening and advisory skills
4. Solid knowledge of human anatomy and physiology
5. Service-oriented with a luxury 'take care' approach
6. Result and client-oriented
7. Warm and empathetic demeanor
8. Exemplary in procedure application, attitude, presentation, and communication
9. Team spirit
10. Confidentiality adherence

Minimum of 3 years in a relevant role.

BTS Esthétique or equivalent qualification required.

Opportunities for career advancement within the prestigious LVMH group.

Guerlain fosters a culture of excellence, innovation, and respect for diversity. The brand encourages team collaboration and individual growth, ensuring that each member contributes to the legacy of beauty and luxury.