Guerlain Beauty Advisor

Guerlain, a prestigious name in the world of luxury perfumes and cosmetics, is a part of the LVMH Group, a global leader in luxury goods. With a rich heritage dating back to its founding by Pierre-François-Pascal Guerlain, the brand is renowned for its innovative approach to beauty and fragrance. Guerlain continues to captivate with its exquisite creations, driven by a legacy of craftsmanship and a commitment to excellence.

1. Achieve retail sales and annual productivity goals.
2. Provide comprehensive customer service including product information and sales.
3. Maintain a courteous and professional communication with customers.
4. Ensure the retail counter area is clean, organized, and well-presented.
5. Meet retail sales objectives and track productivity.
6. Respond to customer inquiries regarding Guerlain products.
7. Offer consultations for cosmetic selection, skin treatment, and fragrance.
8. Resolve customer issues through various communication channels.
9. Maintain client registration and foster customer relationships.
10. Adhere to retailer policies and practices.
11. Participate in special projects and miscellaneous duties as needed.

1. 2+ years of experience in prestige beauty sales.
2. Ability to manage customer expectations and build loyalty.
3. Excellent organizational skills.

1. Superior written and verbal communication skills.
2. Experience with CRT and computer-based inventory systems.
3. Proficiency in Microsoft Office and Excel.

A minimum of two years in prestige beauty sales is required, with a focus on customer relationship management and sales performance.

The salary range is $30-$33 per hour, with flexibility based on expertise, performance, and tenure.

Competitive compensation with potential for flexibility based on performance and tenure.

Guerlain fosters a culture of innovation and excellence, encouraging employees to explore and push the boundaries of luxury beauty and fragrance. As part of the LVMH Group, the brand offers a dynamic and supportive environment for professional growth.