Guerlain Beauty Advisor
Guerlain, a prestigious brand under the LVMH Group, has a rich heritage in the luxury beauty sector. Founded by Pierre-François-Pascal Guerlain, the brand is renowned for its exquisite perfumes, make-up, and skincare products. As part of the LVMH conglomerate, Guerlain benefits from a global presence and a commitment to excellence and innovation.
- Achieve retail sales goals and annual productivity targets.
- Deliver comprehensive customer service, including product information and in-store event execution.
- Maintain courteous and professional communication with customers.
- Ensure retail counter and products are clean, organized, and well-presented.
- Meet retail sales plan objectives and track productivity.
- Respond to customer inquiries about Guerlain products.
- Provide expert consultation on cosmetic shades, skincare, makeup application, and fragrance.
- Resolve customer issues via telephone, text, or email, including preparing reply correspondence.
- Maintain client registration program and sustain customer relationships.
- Adhere to retailer policies and practices.
- Engage in special projects and miscellaneous duties as needed.
- 2+ years of experience in prestige beauty sales.
- Ability to manage customer expectations and build loyalty.
- Excellent organizational skills.
- Superior written and verbal communication skills.
- Experience with CRT and ability to learn computer-based inventory systems.
- Proficiency in Microsoft Office and Excel.
A minimum of two years in prestige beauty sales is required, with a focus on customer relationship management and sales performance.
The salary range is $30-$33 per hour, with flexibility to recognize expertise and performance.
Competitive market-based pay with opportunities for career growth within the LVMH Group.
Guerlain fosters a culture of innovation and excellence, driven by a commitment to creating products that inspire emotion and wonder. As part of the LVMH Group, employees benefit from a dynamic and supportive work environment.


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