Gucci Team Manager

Sunrise • USA

Sunday, March 1, 2026

Gucci, a distinguished name in luxury fashion, is part of the esteemed Kering Group, a global leader in apparel and accessories. As an employer, Gucci is renowned for its commitment to creativity, innovation, and excellence, offering a dynamic and inclusive work environment where employees are encouraged to express their individuality and contribute to the brand's legacy of luxury and sophistication.

1. Lead and inspire a team of Client Advisors to achieve high performance through a customer-centric approach.
2. Provide real-time coaching and feedback on the selling floor to meet business and product category goals.
3. Represent Gucci as a brand ambassador, promoting its values and amplifiers in the marketplace.
4. Support and guide Client Advisors, ensuring consistent client experiences and high engagement levels.
5. Oversee store operations as Manager on Duty, including opening and closing procedures.
6. Conduct performance evaluations and develop action plans for team growth.
7. Participate in recruitment and onboarding of high-performing team members.
8. Ensure adherence to company policies and procedures.
9. Drive superior client experiences and build long-lasting client relationships.
10. Utilize clienteling tools to activate, retain, and grow the client base.
11. Manage customer flow and resolve service issues to maintain client relationships.
12. Monitor and strategize around key performance indicators (KPIs).
13. Collaborate with Store Director and Merchandising team to optimize product performance.
14. Ensure visual merchandising standards are maintained and aligned with brand guidelines.
15. Utilize digital platforms to support sales and client engagement.

1. Minimum of 2-4 years of sales management experience in retail, luxury retail, or service-related industry.
2. Bachelor’s Degree in a related field preferred.
3. Proven ability to analyze selling reports and identify business trends.
4. Strong verbal and written communication skills.
5. Ability to manage competing priorities in a fast-paced environment.
6. Proficiency with Microsoft Office software.
7. Flexibility to work a retail schedule, including evenings, weekends, and holidays.

1. Leadership and team management
2. Customer service excellence
3. Sales and performance analysis
4. Communication and organizational skills
5. Proficiency in Microsoft Office
6. Industry awareness and business acumen
7. Ability to inspire and influence teams

A minimum of 2-4 years in sales management within retail, luxury retail, or a service-related industry is required.

Bachelor’s Degree in a related field is preferred.

Gucci offers a comprehensive benefits package, including opportunities for professional development and a dynamic work environment that fosters creativity and innovation.

Gucci fosters a culture of inclusivity and accessibility, encouraging employees to express their individuality while contributing to the brand's legacy. The company values diversity and is committed to providing a supportive and engaging workplace where creativity and innovation thrive.