Gucci Team Manager

Gucci, a prestigious name in luxury fashion, operates under the umbrella of Kering, a global conglomerate renowned for its portfolio of iconic brands. As an employer, Gucci offers a dynamic and inclusive environment where innovation and creativity are at the forefront, fostering a culture that values diversity and professional growth.

1. Lead and inspire a team of Client Advisors to achieve high performance with a customer-centric approach.
2. Provide real-time coaching and feedback on the selling floor to meet business and product category goals.
3. Represent Gucci as a brand ambassador, promoting its values and amplifiers within the marketplace.
4. Support and guide Client Advisors, ensuring a consistent client experience and high engagement levels.
5. Manage store operations as Manager on Duty, including opening and closing procedures.
6. Conduct performance reviews and develop action plans to address opportunities and enhance team performance.
7. Drive client engagement and build long-lasting relationships through superior client experiences.
8. Utilize clienteling tools to activate, retain, and grow the client base.
9. Collaborate with cross-functional teams to maintain visual merchandising standards and optimize product sales.
10. Ensure compliance with company policies and procedures, monitoring adherence and addressing issues as needed.

1. Minimum of 2-4 years of sales management experience in retail, luxury retail, or a service-related industry.
2. Bachelor’s Degree in a related field is preferred.
3. Proven ability to drive positive client experiences and deliver measurable results.
4. Strong business acumen and industry awareness.
5. Flexibility to work a retail schedule, including evenings, weekends, and holidays.

1. Ability to analyze selling reports and identify business trends.
2. Strong verbal and written communication skills.
3. Excellent organizational skills.
4. Proficiency with Microsoft Office software, including Word, Excel, PowerPoint, and Outlook.
5. Ability to inspire and influence a team with an entrepreneurial vision.

2-4 years of sales management experience in retail, luxury retail, or a service-related industry.

Bachelor’s Degree in a related field is preferred.

Gucci offers a comprehensive benefits package, including opportunities for professional development and a culture of inclusivity and accessibility.

Gucci fosters a vibrant and inclusive workplace culture, encouraging innovation and creativity. The brand is committed to diversity and accessibility, ensuring all employees feel valued and empowered to contribute to the company's success.