Gucci Team Manager

Singapore • Singapore

Tuesday, October 21, 2025

Gucci, a prestigious brand under the Kering Group, is renowned for its innovative and luxurious fashion offerings. As part of Kering, Gucci benefits from the conglomerate's commitment to sustainability, creativity, and a dynamic work environment. Gucci offers employees an opportunity to be part of a global leader in luxury fashion, where innovation and excellence are at the forefront.

1. Foster a positive and professional team environment that promotes trust, integrity, and high performance.
2. Engage with the team on the shop floor, providing support and coaching to ensure a consistent client experience.
3. Offer regular feedback to Client Advisors to support their ongoing development and motivation.
4. Conduct regular performance reviews and develop action plans with team members.
5. Participate in the recruitment and onboarding of high-performing team members.
6. Manage the employee lifecycle using both online platforms like Workday and offline methods.
7. Collaborate with the Store Manager and Human Resources to resolve employee relations issues.
8. Ensure team adherence to company policies and procedures, taking corrective action as needed.
9. Support store opening and closing as Manager on Duty.
10. Lead store morning briefings, communicating key business objectives.
11. Develop cross-category and floor working to enhance team sales capabilities.
12. Inspire the team to deliver superior client experiences and build lasting client relationships.
13. Utilize clienteling tools to activate, retain, and grow the client base.
14. Lead clienteling activities and manage customer flow to ensure exceptional service.
15. Resolve customer issues to maintain and enhance client relationships.
16. Monitor category performance and propose action plans to achieve targets.
17. Collaborate with the Store Manager and Merchandising team to optimize product offerings.
18. Work with the Visual Merchandising team to maintain store image and guidelines.
19. Ensure Client Advisors receive product knowledge training and are aware of market trends.
20. Utilize digital platforms to support store and online sales.

1. Minimum 2-3 years of supervisory experience in the retail or service industry, preferably in luxury fashion.
2. Proven track record in managing a team of 6-7 people.
3. Strong leadership and communication skills.
4. Independent decision-maker with a passion for the luxury fashion industry.

1. Curiosity, empathy, and sensitivity.
2. Strong leadership and communication skills.
3. Ability to manage teams to achieve store operation standards.
4. Decision-making skills.

A minimum of 2-3 years in a supervisory role within the retail or service industry, with a preference for experience in luxury fashion.

Gucci offers a competitive benefits package, including opportunities for career growth within the luxury fashion industry.

Gucci's workplace culture is characterized by a commitment to creativity, innovation, and excellence. As part of the Kering Group, Gucci fosters an environment where employees are encouraged to grow and contribute to the brand's legacy of luxury and style.