Gucci Team Manager

Gucci is a renowned luxury fashion brand known for its innovative designs and high-quality products. As part of the Kering Group, Gucci is committed to creating a diverse and inclusive workplace, fostering a community of passionate individuals dedicated to pushing the boundaries of fashion.

1. Lead and inspire a team of Client Advisors to deliver exceptional customer experiences.
2. Provide real-time coaching and feedback to achieve business and product category goals.
3. Represent the brand as a Gucci Ambassador by promoting Gucci Values and Amplifiers.
4. Support and guide Client Advisors during store opening and closing as Manager on Duty.
5. Conduct performance conversations and develop action plans.
6. Participate in attracting, recruiting, and onboarding a high-performing team.
7. Ensure adherence to company policies and procedures.
8. Execute superior client experiences and build long-lasting client relationships.
9. Utilize clienteling tools to activate, retain, and grow client base.
10. Monitor client advisor performance and strategize to meet KPIs.
11. Collaborate with cross-functional departments and maintain visual merchandising standards.

1. Minimum of 2-4 years of sales management experience in retail, luxury retail, or service-related industry.
2. Bachelor’s Degree in a related field is preferred.
3. Proven ability to drive positive client experiences and deliver measurable results.
4. Ability to manage competing priorities in a fast-paced environment.
5. Proficiency with Microsoft Office software including Word, Excel, PowerPoint, Outlook.

1. Strong verbal and written communication skills.
2. Excellent organizational skills.
3. Industry awareness and strong business acumen.
4. Passion for the fashion industry.
5. Ability to inspire and influence a team.
6. Flexibility to work a retail schedule including evenings, weekends, and holidays.

Minimum of 2-4 years of sales management experience in retail, luxury retail, or service-related industry.

Bachelor’s Degree in a related field is preferred.

Gucci is committed to providing a culture of inclusivity and accessibility, offering reasonable accommodations for candidates and employees.

Gucci fosters a community of passionate individuals united by the same passion for breaking new ground in the fashion world. The workplace promotes inclusivity and accessibility, ensuring a supportive environment for all employees.