Gucci Team Manager
Gucci, a prestigious name in the luxury fashion industry, is part of the Kering Group, a global leader in apparel and accessories. As an employer, Gucci is renowned for its commitment to innovation, craftsmanship, and sustainability, offering a dynamic work environment where creativity and excellence are celebrated.
- Lead and inspire the team to deliver an unparalleled luxury service culture in the store.
- Execute strategy and provide real-time coaching on the selling floor to achieve business goals.
- Develop and grow team members through recruitment, retention, and development initiatives.
- Represent the brand as a Gucci Ambassador by embodying and promoting Gucci Values.
- Lead clienteling activities and develop action plans to reach goals and KPIs.
- Manage client flow and ensure exceptional service on the selling floor.
- Resolve client service issues to retain and enrich client relationships.
- Conduct performance and development conversations with team members.
- Monitor and analyze store performance and propose action plans to reach targets.
- Collaborate with cross-functional departments to adhere to company policies and procedures.
- 4+ years of sales management experience in retail, luxury retail, or service-related industry.
- Bachelor’s degree in a related field preferred.
- High degree of ethics, professionalism, and integrity.
- Proven ability to drive positive client experiences and deliver measurable results.
- Ability to manage competing priorities in a fast-paced environment.
- Proficiency with Microsoft Office software.
- Industry awareness and strong business acumen.
- Strong verbal and written communication skills.
- Excellent organizational skills.
- Passion for the fashion industry.
- Flexibility to work a retail schedule including evenings, weekends, and holidays.
A minimum of four years in sales management within retail, luxury retail, or a service-related industry is required.
Bachelor’s degree in a related field is preferred.
Base salary range is $73,800 USD to $82,000 USD, with potential participation in an incentive program.
Medical, dental, vision, paid time off (PTO), and 401K.
Gucci fosters a culture of inclusivity and accessibility, emphasizing diversity, respect, responsibility, and trustworthiness. The company values creativity and collaboration, encouraging employees to break new ground in the fashion world.


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