Gucci Team Manager

Gucci, a renowned name in the luxury fashion industry, operates under the esteemed Kering Group, known for its portfolio of illustrious brands. As a leader in the fashion world, Gucci offers a dynamic work environment that fosters creativity, innovation, and excellence. The brand is committed to nurturing talent and providing opportunities for professional growth within a culture that values diversity and inclusivity.

1. Lead and inspire the team to deliver an exceptional luxury service culture on the selling floor.
2. Execute strategic initiatives and provide real-time coaching to achieve business and product category goals.
3. Contribute to the recruitment, retention, and development of top-tier talent.
4. Represent Gucci as an ambassador, embodying and promoting the brand's values.
5. Drive superior client experiences and ensure client advisors maintain a hospitable and elevated attitude.
6. Utilize clienteling tools to foster client loyalty and acquisition.
7. Lead and support local events and product launches, ensuring client engagement and sales targets are met.
8. Provide ongoing support and feedback to client advisors, ensuring their development and motivation.
9. Conduct performance and development conversations with direct reports.
10. Collaborate with cross-functional departments to adhere to company policies and procedures.
11. Monitor and analyze store performance and propose action plans to meet targets.
12. Partner with the Store Director and Merchandising team to optimize product feedback and stock management.
13. Ensure adherence to health, safety, and security protocols.

1. 4+ years of sales management experience in retail, luxury retail, or service-related industry.
2. Bachelor’s degree in a related field preferred.
3. High degree of ethics, professionalism, and integrity.
4. Proven ability to drive positive client experiences and deliver measurable results.
5. Ability to manage competing priorities in a fast-paced environment.

1. Proficiency with Microsoft Office software including Word, Excel, PowerPoint, and Outlook.
2. Strong verbal and written communication skills.
3. Excellent organizational skills.
4. Industry awareness and strong business acumen.
5. Passion for the fashion industry.
6. Flexibility to work a retail schedule including evenings, weekends, and holidays.

Minimum of 4 years in a sales management role within retail, luxury retail, or a service-related industry.

Bachelor’s degree in a related field is preferred.

Base salary range is $95,000 USD to $110,000 USD, subject to geographic differentials.

Gucci offers a comprehensive benefits package including health, dental, and vision insurance, retirement plans, and employee discounts.

Gucci fosters a culture of inclusivity and accessibility, encouraging a community of passionate individuals united by a shared vision to innovate and break new ground in the fashion industry.