Gucci Team Manager

Gucci, a prestigious name in the luxury fashion industry, is part of the Kering Group, a global leader in apparel and accessories. As an employer, Gucci is renowned for its commitment to fostering a dynamic and inclusive work environment where creativity and innovation thrive. Employees are encouraged to embody the brand's values, contributing to its legacy of excellence and luxury.

1. Lead and inspire the team to deliver an exceptional luxury service culture in the store.
2. Execute strategies on the selling floor, providing real-time coaching and feedback to achieve business goals.
3. Contribute to the recruitment, retention, and development of top-tier talent.
4. Represent Gucci as a brand ambassador, embodying and promoting its values.
5. Ensure superior client experiences, utilizing clienteling tools to drive loyalty and acquisition.
6. Lead clienteling activities and develop action plans to meet goals and KPIs.
7. Monitor and enhance Client Advisor performance through regular feedback and development conversations.
8. Conduct engaging morning briefings and facilitate cross-category sales focus.
9. Participate in talent recruitment and ensure effective onboarding of new team members.
10. Manage employee relations and ensure adherence to company policies.
11. Monitor sales performance and collaborate with the Store Director to propose action plans.
12. Utilize digital platforms to support product sales and oversee special order tracking.
13. Collaborate with Operations, HR, and other departments to enforce company policies.
14. Maintain visual merchandising standards and manage stock/inventory effectively.
15. Support store opening and closing as Manager on Duty.

1. 4+ years of sales management experience in retail, luxury retail, or a service-related industry.
2. Bachelor’s degree in a related field is preferred.
3. High degree of ethics, professionalism, and integrity.
4. Proven ability to drive positive client experiences and deliver measurable results.
5. Ability to manage competing priorities in a fast-paced environment.
6. Proficiency with Microsoft Office software.
7. Strong business acumen and industry awareness.

1. Strong verbal and written communication skills.
2. Excellent organizational skills.
3. Passion for the fashion industry.
4. Flexibility to work retail schedules, including evenings, weekends, and holidays.

Candidates must have a minimum of four years in sales management within retail, luxury retail, or a service-related industry.

Bachelor’s degree in a related field is preferred.

A reasonable estimate of the current base salary range is $95,000 USD to $110,000 USD.

Gucci offers a comprehensive benefits package, including health insurance, retirement plans, and employee discounts.

Gucci fosters a culture of inclusivity, respect, and responsibility. The organization values diversity in thought and background, promoting an environment where employees are encouraged to express their uniqueness and collaborate effectively. The workplace is dynamic, with a strong emphasis on personal and professional growth.