Gucci Team Manager
Gucci, a renowned name in the luxury fashion industry, is part of the prestigious Kering Group, a global leader in apparel and accessories. Gucci is celebrated for its innovative designs and commitment to quality. As an employer, Gucci offers a dynamic and inclusive work environment where creativity and excellence are at the forefront. Employees are encouraged to embody the brand's values and contribute to its legacy of luxury and style.
- Lead and inspire a team of Client Advisors to achieve high performance and customer satisfaction.
- Provide real-time coaching and feedback to meet business and product category goals.
- Represent Gucci as a brand ambassador, promoting its values and amplifiers.
- Ensure a consistent client experience by supporting and coaching the team on the selling floor.
- Conduct performance reviews and develop action plans for team growth.
- Oversee store operations as Manager on Duty, including opening and closing procedures.
- Lead client engagement initiatives to build long-lasting relationships.
- Utilize clienteling tools to activate, retain, and grow the client base.
- Collaborate with cross-functional departments to maintain company standards.
- Monitor product category performance and propose action plans to meet targets.
- Minimum of 2-4 years of sales management experience in retail, luxury retail, or a service-related industry.
- Bachelor’s Degree in a related field is preferred.
- Proven ability to drive positive client experiences and deliver measurable results.
- Strong business acumen and industry awareness.
- Excellent verbal and written communication skills.
- Ability to analyze selling reports and identify business trends.
- Proficiency with Microsoft Office software including Word, Excel, PowerPoint, Outlook.
- Strong organizational skills and ability to manage competing priorities.
- Passion for the fashion industry and ability to inspire a team.
- Flexibility to work a retail schedule including evenings, weekends, and holidays.
2-4 years of sales management experience in retail, luxury retail, or a service-related industry.
Bachelor’s Degree in a related field is preferred.
A reasonable estimate of the current base salary range is $70,000 USD to $95,000 USD.
Gucci offers a comprehensive benefits package including health insurance, retirement plans, and employee discounts.
Gucci fosters a culture of inclusivity and accessibility, encouraging creativity and innovation. The brand values diversity and is committed to providing an environment where employees can thrive and express their unique talents.