Gucci Team Manager

London • UK

Thursday, September 18, 2025

Gucci, a beacon of influential, innovative, and progressive fashion, is redefining luxury for the modern era. Known for its eclectic, contemporary, and romantic designs, Gucci epitomizes Italian craftsmanship with unparalleled quality and attention to detail. As part of the Kering Group, a global leader in luxury apparel and accessories, Gucci benefits from a robust portfolio of prestigious brands, reinforcing its status as one of the world's most coveted fashion houses.

1. Lead and inspire a team of Client Advisors on the shopfloor to ensure exceptional service is delivered.
2. Monitor the performance of assigned product categories and proactively propose action plans to achieve business targets.
3. Lead the execution of Clienteling activities, developing strategies to activate, retain, and grow the client base.
4. Participate in attracting, recruiting, and developing a high-performing team.
5. Provide support and regular feedback to Client Advisors to ensure ongoing development, motivation, and a strong sense of belonging.
6. Collaborate with the Store Director/Manager and the Training team to ensure Client Advisors possess comprehensive product knowledge and are aware of market trends and competitors.
7. Partner with the Store Director/Manager and Human Resources on employee relations issues to ensure effective resolution.

1. Leadership and team management
2. Clienteling and customer relationship management
3. Performance monitoring and strategic planning
4. Recruitment and talent development
5. Effective communication and feedback provision
6. Collaboration with management and HR

Proven experience in a leadership role within the luxury retail sector, with a focus on team management and client engagement.

Comprehensive benefits package including health insurance, employee discounts, and opportunities for professional development within the Kering Group.

Gucci fosters a dynamic and inclusive workplace culture that values creativity, innovation, and collaboration. As part of the Kering Group, employees are encouraged to pursue excellence and are provided with opportunities for growth and development within a supportive and inspiring environment.