Gucci Team Manager

Guadalajara • Mexico

Thursday, August 7, 2025

Gucci, a hallmark of luxury and innovation, is renowned for its modern approach to fashion and exceptional Italian craftsmanship. As part of the Kering Group, Gucci benefits from the conglomerate's global influence and commitment to sustainability and creativity. Gucci offers a dynamic workplace that fosters talent development and embraces diversity, ensuring a stimulating environment for its employees.

1. Collaborate with the Store Manager to drive sales performance and achieve budget objectives while ensuring operational integrity.
2. Demonstrate sales leadership on the sales floor, engaging with top clients and ensuring superior customer service.
3. Manage stock levels and align with new product launches to maximize full price selling and maintain high sell-through rates.
4. Train associates on current collections and brand strategy, partnering with the Training Area.
5. Lead client development initiatives, establish client relationships, and propose local events.
6. Ensure superior customer service and after-sales experience to enhance customer loyalty.
7. Support CRM initiatives by providing action plans and monitoring CRM database reporting.
8. Adhere to company policies and procedures, including operations, human resources, and security standards.
9. Comply with Loss Prevention audits and inventory reconciliations to minimize shrinkage.
10. Support visual merchandising standards and maintain organization of company assets.
11. Assist in talent management, including coaching, performance reviews, and succession planning.
12. Recruit and retain a high-performing team, ensuring a consistent onboarding experience for new hires.

1. Minimum of 4-6 years of operations experience in retail, luxury retail, or a service-related industry, preferably in a supervisory role.
2. Bachelor’s degree in Fashion, Business, Hospitality, or a related discipline.
3. Fluency in Spanish and English.

1. Excellent written and verbal communication skills with a talent for managing and developing a team.
2. Ability to analyze information, identify business priorities, and manage multiple tasks in a fast-paced environment.
3. Proficiency in Microsoft Office, including Word, Excel, PowerPoint, and Outlook.
4. Strong organizational skills.
5. Experience with internal retail systems and shipping software programs.
6. Flexibility to work a retail schedule, including evenings, weekends, and holidays.

A minimum of 4-6 years in operations within retail, luxury retail, or a service-related industry, with supervisory experience preferred.

Bachelor’s degree in Fashion, Business, Hospitality, or related discipline.

Gucci offers a stimulating and fulfilling workplace environment with opportunities for internal mobility and leadership development. Employees benefit from a diverse and inclusive culture that values creativity and innovation.

Gucci promotes a radically client-centric mindset and encourages a collaborative, flat, and fast-paced working environment. Creativity and ownership are core values, fostering a culture where every employee can express their talents and contribute to the brand's success.