Gucci Team Manager

Glendale • USA

Friday, September 12, 2025

Gucci, a renowned luxury fashion brand, is part of the Kering Group, a global leader in apparel and accessories. As an employer, Gucci is committed to fostering an inclusive and dynamic work environment where creativity and innovation thrive. The brand values diversity and encourages its employees to express their individuality while contributing to the brand's legacy of excellence.

1. Lead and inspire the team to deliver an exceptional luxury service culture in the store.
2. Execute strategy and provide real-time coaching on the selling floor to achieve business goals.
3. Contribute to recruitment, retention, and development of top-tier talent.
4. Represent Gucci as a brand ambassador, embodying and promoting Gucci Values.
5. Ensure superior client experience and manage client relationships.
6. Utilize clienteling tools to drive client loyalty and acquisition.
7. Lead clienteling activities and develop action plans to meet goals and KPIs.
8. Monitor and enhance Client Advisor performance.
9. Support local events and product launches to meet sales targets.
10. Manage client flow and resolve service issues to retain client relationships.
11. Maintain knowledge of competition and local market trends.
12. Provide regular feedback and support to Client Advisors for ongoing development.
13. Conduct performance conversations and develop action plans.
14. Lead morning briefings and business communication.
15. Ensure cross-category sales focus and team development.
16. Participate in talent recruitment and ensure effective onboarding.
17. Manage employee relations in partnership with Store Directors and People Partners.
18. Monitor adherence to company policies and procedures.
19. Analyze store performance and propose action plans to reach targets.
20. Collaborate with Store Director and Merchandising team for business growth.
21. Ensure Client Advisors have full product knowledge and market awareness.
22. Support store and online sales through digital platforms.
23. Oversee special orders and merchandising communication.
24. Collaborate with cross-functional departments and adhere to company policies.
25. Plan and schedule team coverage based on capabilities and traffic flow.
26. Maintain visual merchandising standards and organization of company assets.
27. Support store operations, including opening and closing as Manager on Duty.
28. Optimize stock management and ensure health, safety, and security adherence.

1. 4+ years of sales management experience in retail, luxury retail, or service-related industry.
2. Bachelor’s degree in a related field preferred.
3. High degree of ethics, professionalism, and integrity.
4. Proven ability to drive positive client experiences and deliver results.
5. Ability to manage competing priorities in a fast-paced environment.
6. Proficiency with Microsoft Office software.
7. Strong business acumen and industry awareness.
8. Excellent verbal and written communication skills.
9. Passion for the fashion industry.
10. Flexibility to work a retail schedule including evenings, weekends, and holidays.

1. Leadership and team management
2. Client relationship management
3. Strategic planning and execution
4. Performance analysis and improvement
5. Recruitment and talent development
6. Communication and interpersonal skills
7. Problem-solving and decision-making
8. Time management and organization

4+ years of sales management experience in retail, luxury retail, or service-related industry.

Bachelor’s degree in a related field preferred.

A reasonable estimate of the current base salary range is $76,500 USD to $85,000 USD.

Benefits include medical, dental, vision, paid time off (PTO), and 401K. Eligible employees may also participate in an incentive program.

Gucci fosters a culture of inclusivity and accessibility, encouraging diversity in thought, background, and skills. The brand is committed to creating a respectful and responsible environment where honesty, transparency, and integrity are paramount. Gucci values personal and professional growth, promoting a community where employees can thrive and contribute to the brand's innovative legacy.