Gucci Team Manager

Gucci, a prestigious name in the luxury fashion industry, is part of the Kering Group, a global leader in apparel and accessories. As an employer, Gucci is renowned for its commitment to innovation, quality, and sustainability, offering a dynamic work environment that fosters creativity and professional growth.

1. Lead and inspire a team of Client Advisors to achieve high performance through a customer-centric approach.
2. Provide real-time coaching and feedback from the selling floor to meet business and product category goals.
3. Develop and nurture talent within the team, ensuring continuous professional development.
4. Serve as a Gucci Ambassador, promoting the brand's values and amplifiers in the marketplace.
5. Conduct regular performance evaluations and develop action plans for improvement.
6. Oversee store operations, including opening and closing procedures as Manager on Duty.
7. Lead morning briefings and communicate daily objectives and business updates.
8. Drive cross-category sales focus and ensure team proficiency in all product categories.
9. Engage in clienteling activities to build long-lasting client relationships and achieve business objectives.
10. Utilize clienteling tools to activate, retain, and grow the client base.
11. Monitor and analyze sales performance, strategizing to meet KPIs and business goals.
12. Collaborate with Store Director and Merchandising team to optimize product performance and stock management.
13. Ensure adherence to company policies and procedures, providing guidance and support to the team.

1. Minimum of 2-4 years of sales management experience in retail, luxury retail, or a service-related industry.
2. Bachelor’s Degree in a related field is preferred.
3. Proven ability to analyze sales reports and identify business trends.
4. Demonstrated success in driving positive client experiences and building customer loyalty.
5. Ability to manage competing priorities in a fast-paced environment.

1. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
2. Strong verbal and written communication skills.
3. Excellent organizational skills.
4. Industry awareness and strong business acumen.
5. Ability to inspire and influence a team with entrepreneurial vision.

2-4 years of sales management experience in retail, luxury retail, or service-related industry.

Bachelor’s Degree in a related field is preferred.

Gucci offers a comprehensive benefits package, including health insurance, retirement plans, and employee discounts, fostering a supportive and rewarding work environment.

Gucci prides itself on a culture of inclusivity and accessibility, where creativity and innovation are encouraged. The company is committed to providing a supportive environment that values diversity and promotes professional growth.