Gucci Team Manager

Cancún • Mexico

Saturday, October 11, 2025

Gucci, a hallmark of luxury fashion, is renowned for its innovative and progressive approach to style, consistently reinforcing its status as one of the world's most coveted fashion houses. As part of the Kering Group, Gucci benefits from the support and resources of a leading global luxury conglomerate, offering a dynamic and enriching work environment for its employees.

1. Collaborate with the Store Manager to drive sales performance and achieve sales targets while maintaining operational integrity.
2. Exhibit sales leadership by engaging with top clients on the sales floor to ensure exceptional customer service.
3. Manage stock levels in coordination with key business departments to maximize full-price sales and align with new product launches.
4. Educate associates on current collections and brand strategies in partnership with the Training Area.
5. Understand and strategize around company KPIs to meet performance standards.
6. Lead client development initiatives and propose local events through networking.
7. Ensure superior customer service and after-sales experiences to foster customer loyalty.
8. Support CRM initiatives by guiding the team in action plan execution and customer data capture.
9. Partner with the Store Manager to review monthly store performance and report on business trends.
10. Adhere to company policies and procedures, including operations, HR, and security standards.
11. Conduct loss prevention audits and manage inventory to minimize shrinkage.
12. Provide accurate scheduling to ensure adequate floor coverage.
13. Maintain visual merchandising standards as set by headquarters.
14. Support talent management through coaching, performance reviews, and recruitment.
15. Manage staff resources to drive sales and maintain customer service standards.

1. 4-6 years of operations experience in retail, luxury retail, or a service-related industry, preferably in a supervisory role.
2. Bachelor’s degree in Fashion, Business, Hospitality, or a related field.

1. Excellent written and verbal communication skills.
2. Proficiency in Microsoft Office Suite.
3. Strong organizational skills.
4. Fluency in Spanish and English.
5. Ability to analyze data and prioritize business needs.
6. Experience with retail systems and shipping software.
7. Flexibility to work evenings, weekends, and holidays.

A minimum of 4-6 years in operations within retail or luxury retail, ideally in a supervisory capacity.

Bachelor’s degree in Fashion, Business, Hospitality, or related discipline.

Gucci offers a stimulating and fulfilling work environment with opportunities for internal mobility and professional growth. The company is committed to fostering a diverse workforce and provides equal opportunities for all employees.

Gucci promotes a radically client-centric mindset and encourages a collaborative, innovative, and ownership-driven approach to work. The company values diversity and inclusivity, believing that a diverse workforce enriches the workplace and enhances adaptability in a changing world.