Gucci Team Manager

Gucci, a hallmark of Italian luxury and craftsmanship, is renowned globally for its innovative and progressive approach to fashion. As part of the Kering Group, Gucci is committed to redefining the modern fashion landscape while maintaining the highest standards of quality and attention to detail. The brand offers an inspiring work environment where creativity and excellence are celebrated.

1. Collaborate with the Store Manager to drive sales performance and achieve budget objectives while ensuring operational integrity and profitability.
2. Lead by example on the sales floor, engaging with top clients and ensuring exemplary customer service.
3. Manage stock levels in coordination with key business departments to maximize full-price sales and align with new product launches.
4. Educate associates on current collections and brand strategy in partnership with the Training Area.
5. Establish and nurture client relationships, propose local events, and execute superior customer service to enhance loyalty.
6. Support CRM initiatives by developing action plans and supervising customer data capture.
7. Adhere to company policies, including operations, HR, and security standards, and ensure compliance with loss prevention audits.
8. Provide accurate scheduling to ensure optimal floor coverage and maintain visual merchandising standards.
9. Conduct monthly coaching sessions with associates, assist in performance evaluations, and develop succession plans for high-potential talent.
10. Attract, recruit, and retain a high-performing team, fostering a consistent onboarding experience.

1. Minimum of 4-6 years of operations experience in retail, luxury retail, or service-related industry, preferably in a supervisory role.
2. Bachelor’s degree in Fashion, Business, Hospitality, or related discipline.

1. Excellent written and verbal communication skills with a talent for team management and development.
2. Ability to analyze information, prioritize business needs, and manage multiple tasks in a fast-paced environment.
3. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
4. Fluency in Spanish and English.
5. Technological proficiency with internal retail systems and shipping software.

A minimum of 4-6 years in retail or luxury retail operations, ideally in a supervisory capacity.

Bachelor’s degree in Fashion, Business, Hospitality, or a related field.

Gucci offers a dynamic work environment with opportunities for professional growth and development. Employees benefit from a collaborative culture that values diversity and inclusivity.

Gucci fosters a workplace culture that emphasizes creativity, innovation, and diversity. As part of the Kering Group, Gucci is committed to developing talent and promoting internal mobility, ensuring that employees can reach their full potential in a stimulating environment.