Gucci Team Manager

Cancun • Mexico

Monday, August 25, 2025

Gucci, a beacon of luxury and innovation, is part of the Kering Group, a global leader in apparel and accessories. Known for its exceptional Italian craftsmanship, Gucci is synonymous with quality and attention to detail. As an employer, Gucci fosters a dynamic and inclusive environment that values creativity and diversity, offering employees opportunities to excel and grow within the fashion industry.

1. Collaborate with the Store Manager to optimize sales performance and achieve sales targets while ensuring operational integrity and profitability.
2. Exhibit sales leadership by engaging with customers on the sales floor and ensuring the delivery of exceptional customer service.
3. Manage stock levels in coordination with business departments, ensuring alignment with product launches and maximizing full-price sales.
4. Educate associates on current collections and brand strategies in partnership with the Training Area.
5. Lead client development initiatives, establish client relationships, and propose local events through networking.
6. Supervise customer data capture for personalized client development and monitor CRM database reporting.
7. Adhere to company policies and procedures, including operations, HR, and security standards.
8. Conduct loss prevention audits and manage inventory reconciliations to minimize shrinkage.
9. Support visual merchandising standards and maintain organization of company assets.
10. Assist in talent management, including coaching sessions, performance reviews, and recruitment of high-performing teams.

1. Minimum of 4 - 6 years of operations experience in retail, luxury retail, or service-related industry, preferably in a supervisory role.
2. Bachelor’s degree in Fashion, Business, Hospitality, or related discipline.
3. Fluency in Spanish and English.

1. Excellent written and verbal communication skills.
2. Strong leadership and team development abilities.
3. Proficiency in Microsoft Office Suite.
4. Ability to analyze information, prioritize tasks, and solve problems in a fast-paced environment.
5. Experience with retail systems and shipping software.

A minimum of 4 - 6 years in retail operations, luxury retail, or a service-oriented industry, with a preference for supervisory experience.

Bachelor’s degree in Fashion, Business, Hospitality, or related discipline.

Gucci offers a comprehensive benefits package, including opportunities for professional development and career advancement within the company.

Gucci is committed to fostering a diverse and inclusive workplace where creativity and innovation thrive. The company values leadership development and encourages employees to reach their full potential in a supportive and dynamic environment.