Gucci Team Manager

Bal Harbour • USA

Wednesday, July 16, 2025

Gucci, a prestigious name in the luxury fashion industry, is part of the Kering Group, a global leader in apparel and accessories. Known for its innovative designs and commitment to excellence, Gucci offers a dynamic and inclusive work environment that fosters creativity and professional growth. As an employer, Gucci values diversity and encourages its employees to bring their unique perspectives to the table, contributing to the brand's continued success and influence in the fashion world.

1. Lead and inspire the team to deliver an exceptional luxury service culture in the store.
2. Spend significant time on the selling floor, executing strategy and providing real-time coaching.
3. Contribute to the recruitment, retention, and development of top-tier talent.
4. Represent the brand as a Gucci Ambassador, embodying and promoting Gucci Values.
5. Ensure a superior client experience and manage client data to personalize client development.
6. Utilize clienteling tools to drive client loyalty and acquisition.
7. Lead and support local events and product launches, ensuring client attendance and sales results.
8. Provide support and feedback to Client Advisors to ensure ongoing development and motivation.
9. Conduct performance and development conversations with direct reports.
10. Monitor and analyze store performance and propose action plans to meet targets.
11. Collaborate with cross-functional departments to ensure adherence to company policies and procedures.
12. Support visual merchandising standards and maintain organization of company assets.
13. Manage and resolve client service issues to retain and enrich client relationships.

1. 4+ years of sales management experience in retail, luxury retail, or service-related industry.
2. Bachelor’s degree in a related field preferred.
3. High degree of ethics, professionalism, and integrity.
4. Proven ability to drive positive client experiences and deliver measurable results.
5. Ability to manage competing priorities in a fast-paced environment.
6. Proficiency with Microsoft Office software.
7. Strong verbal and written communication skills.
8. Passion for the fashion industry.
9. Flexibility to work a retail schedule including evenings, weekends, and holidays.

1. Leadership and team management
2. Client relationship management
3. Sales and performance analysis
4. Event coordination
5. Problem-solving and conflict resolution
6. Effective communication
7. Organizational skills
8. Adaptability and flexibility

A minimum of four years in sales management within retail, luxury retail, or a service-related industry is required.

Bachelor’s degree in a related field is preferred.

Gucci offers a comprehensive benefits package, including health insurance, retirement plans, and employee discounts, fostering a supportive and rewarding work environment.

Gucci fosters an inclusive and dynamic workplace culture that values diversity, creativity, and collaboration. Employees are encouraged to express their individuality and contribute to the brand's innovative spirit, making Gucci a vibrant and inspiring place to work.