Gucci Store Director

Gucci, a renowned name in luxury fashion, is part of the Kering Group, a global leader in apparel and accessories. Known for its innovative designs and commitment to quality, Gucci offers a dynamic and inclusive work environment where employees are encouraged to excel and contribute to the brand's legacy of excellence.

1. Drive and maximize sales performance to achieve sales budget objectives while ensuring operational integrity.
2. Analyze monthly store performance and report on current trends, including competitor performance.
3. Demonstrate sales leadership by engaging with top clients and ensuring high levels of customer service.
4. Manage stock levels and maintain high sell-through rates in alignment with new product launches.
5. Train and communicate current collection knowledge to associates, ensuring understanding of brand pillars and seasonal strategy.
6. Develop and implement business action plans in collaboration with the Market Director.
7. Lead the team in establishing relationships and proposing local events to promote high client attendance and strong sales results.
8. Conduct monthly coaching sessions with associates to review performance and provide feedback.
9. Oversee performance check-in processes and establish goals for all store employees.
10. Attract, recruit, and retain a high-performing team, building a talent pipeline through networking.
11. Manage staff resources and scheduling to effectively drive sales and ensure elevated customer service.
12. Ensure development and execution of company CRM initiatives and monitor CRM database reporting.
13. Collaborate with Operations, Human Resources, and Loss Prevention to adhere to company policies.
14. Monitor store expenses and maintain operating budget, aiming to reduce costs.
15. Ensure compliance with Loss Prevention audits and inventory reconciliations.
16. Support and maintain visual merchandising standards set by headquarters.

1. Minimum of 7 years of sales management experience in retail, luxury retail, or service-related industry.
2. Bachelor’s Degree in a related field is preferred.

1. Ability to analyze selling reports and identify business trends.
2. Proven ability to drive positive customer experiences and deliver measurable results.
3. Strong verbal and written communication skills.
4. Excellent organizational skills.
5. Proficiency with Microsoft Office software including Word, Excel, PowerPoint, Outlook.
6. Industry awareness and strong business acumen.
7. Passion for the Fashion Industry.
8. Flexibility to work a retail schedule including evenings, weekends, and holidays.

A minimum of 7 years in sales management within retail, luxury retail, or a service-related industry is required.

Bachelor’s Degree in a related field is preferred.

Gucci provides a comprehensive benefits package, fostering a culture of inclusivity and accessibility.

Gucci is committed to creating a community of passionate individuals united by the goal of breaking new ground in the fashion world. The brand promotes a culture of inclusivity and accessibility, ensuring a supportive environment for all employees.