Gucci Store Director

Santa Clara • USA

Wednesday, October 15, 2025

Gucci, a prestigious name in the luxury fashion industry, is part of the globally renowned Kering Group. As an employer, Gucci is committed to fostering a culture of inclusivity and innovation, offering a dynamic environment where creativity and excellence are celebrated. Employees are encouraged to break new ground in the fashion world, contributing to a community united by passion and ambition.

1. Lead the store as a strategist, responsible for store results, people development, and client experience.
2. Optimize business performance and ensure seamless store functionality.
3. Drive and execute the company's strategy through strategic, operational, and floor leadership.
4. Foster a luxury service culture and embody Gucci's values and client-centric strategy.
5. Lead the team in delivering superior client-centric service and after-sales experience.
6. Promote brand awareness and establish market presence through community outreach and events.
7. Guide the team in implementing company CRM initiatives and developing client relationships.
8. Oversee local events and product launches, ensuring client attendance and sales results.
9. Manage and develop the performance of team members, fostering a growth mindset.
10. Drive sales performance and maximize profitability through strategic initiatives.
11. Ensure adherence to company policies and manage stock levels effectively.
12. Represent the Gucci image through appropriate wardrobe and presence.

1. Minimum of 7 years of sales management experience in retail, luxury retail, or service-related industry.
2. Bachelor’s Degree in a related field is preferred.
3. High degree of ethics, professionalism, and integrity.
4. Ability to analyze selling reports and identify business trends.
5. Proven ability to drive positive client experiences and deliver measurable results.
6. Ability to manage competing priorities in a fast-paced environment.
7. Proficiency with Microsoft Office software.
8. Industry awareness and strong business and financial acumen.
9. Strong verbal and written communication skills.
10. Passion for the Fashion Industry.
11. Flexibility to work a retail schedule including evenings, weekends, and holidays.

1. Leadership and strategic thinking.
2. Client relationship management.
3. Sales and performance optimization.
4. Team development and coaching.
5. Operational management.
6. Event planning and execution.
7. Communication and interpersonal skills.
8. Problem-solving and decision-making.

A minimum of 7 years in sales management within retail, luxury retail, or a service-related industry is required.

Bachelor’s Degree in a related field is preferred.

A reasonable estimate of the current base salary range is $111,150 USD - $140,000 USD. Eligible employees may also participate in an incentive program.

Benefits include medical, dental, vision, paid time off (PTO), and a 401K plan.

Gucci fosters a culture of inclusivity, respect, and responsibility, emphasizing personal and professional growth. The company values diversity in thought and background, encouraging collaboration and problem-solving. Employees are empowered to take initiative and are supported in their career development.