Gucci Store Director

Gucci, a renowned luxury fashion house under the Kering conglomerate, is a leader in high fashion and craftsmanship. As an employer, Gucci is committed to fostering a culture of inclusivity, innovation, and excellence, offering a dynamic environment where creativity and passion are at the forefront of every endeavor.

1. Lead and strategize store operations to achieve results in sales, client experience, and team development.
2. Foster a client-centric service culture ensuring high client satisfaction and loyalty.
3. Promote brand awareness and market presence through community outreach and events.
4. Guide the team in implementing CRM initiatives and client development strategies.
5. Collaborate with the Client Engagement team to enhance business development opportunities.
6. Manage and resolve client service issues to maintain and enrich client relationships.
7. Oversee local events and product launches, ensuring client engagement and sales targets are met.
8. Inspire and develop the leadership capabilities of the Associate Store Director/Manager.
9. Attract, recruit, and retain a high-performing team, building a talent pipeline.
10. Ensure adherence to company policies, including operations, people, and security.
11. Manage stock levels to maximize full-price selling and align with product launches.
12. Comply with loss prevention audits and inventory reconciliations.
13. Represent Gucci's image through adherence to grooming standards.

1. Minimum of 7 years of sales management experience in retail, luxury retail, or service-related industry.
2. Bachelor’s Degree in a related field is preferred.
3. High degree of ethics, professionalism, and integrity.
4. Ability to analyze selling reports and identify business trends.
5. Proven ability to drive positive client experiences.
6. Ability to manage competing priorities in a fast-paced environment.
7. Proficiency with Microsoft Office software.
8. Industry awareness and strong business acumen.

1. Strong verbal and written communication skills.
2. Excellent organizational skills.
3. Passion for the fashion industry.
4. Flexibility to work a retail schedule including evenings, weekends, and holidays.

Minimum of 7 years in sales management within retail or luxury retail sectors.

Bachelor’s Degree in a related field is preferred.

A reasonable estimate of the current base salary range is $111,150 USD to $160,000 USD, with eligibility for an employee benefits program and an incentive program.

Medical, Dental, Vision, Paid Time Off (PTO), and 401K.

Gucci fosters a culture of inclusivity, respect, responsibility, and trustworthiness. The company values diversity in thought, background, and skills, enhancing collaboration and problem-solving capabilities. Gucci is committed to personal and professional growth, honesty, transparency, and integrity.