Gucci Store Director

Gucci, a renowned luxury fashion brand, is part of the Kering Group, a global leader in apparel and accessories. As an employer, Gucci is committed to fostering a culture of inclusivity, creativity, and excellence, providing employees with opportunities to innovate and excel in the fashion industry.

1. Drive and maximize sales performance to consistently achieve sales budget objectives while ensuring operational integrity.
2. Analyze monthly store performance and report on current trends, covering all business aspects including competitor performance.
3. Demonstrate sales leadership by engaging with top clients on the sales floor, ensuring the highest level of customer service.
4. Manage stock levels through direct communication with key business departments to maximize full price selling and align with new product launches.
5. Train and communicate current collection knowledge to all associates, ensuring the team is fully educated on brand pillars and season strategy.
6. Develop and implement business action plans in collaboration with the Market Director to enhance sales for each product category.
7. Lead the team in establishing relationships and proposing local events to promote high client attendance and strong sales results.
8. Conduct monthly coaching sessions with associates to review performance and provide constructive feedback.
9. Oversee performance check-in process for all store employees and establish goals.
10. Attract, recruit, and retain a high-performing team and build a talent pipeline through networking and competitive shopping.
11. Manage the allocation of staff resources and scheduling to effectively drive sales and ensure an elevated level of customer service.
12. Ensure development and execution of company CRM initiatives by providing action plans to the team.
13. Collaborate with Operations, Human Resources, and Loss Prevention while adhering to all company policies and procedures.
14. Monitor store expenses and maintain store operating budget while aiming to reduce overall cost.
15. Support and maintain visual merchandising standards set by the Worldwide headquarters.

1. Minimum of 7 years of sales management experience in retail, luxury retail, or service-related industry.
2. Bachelor’s Degree in a related field is preferred.
3. Ability to analyze selling reports, identify business trends, and react quickly to business needs.
4. Proven ability to drive positive customer experiences that build loyalty and deliver measurable results.
5. Flexibility to work a retail schedule including evenings, weekends, and holidays.

1. Strong verbal and written communication skills.
2. Excellent organizational skills.
3. Proficiency with Microsoft Office software including Word, Excel, PowerPoint, Outlook.
4. Industry awareness and strong business acumen.
5. Passion for the Fashion Industry.

A minimum of seven years in sales management within retail, luxury retail, or a service-related industry is required.

Bachelor’s Degree in a related field is preferred.

Eligible employees may participate in an employee benefits program, which includes medical, dental, vision, paid time off, and a 401K plan. An incentive program is also available, subject to individual and organizational performance.

Gucci fosters a culture of inclusivity and accessibility, encouraging creativity and innovation among its employees. The brand values a collaborative environment where everyone is considered an owner, promoting a radically client-centric mindset and a commitment to excellence.